Re: Office Update is unable to check for updates

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From: The Kat (TheKat_at_discussions.microsoft.com)
Date: 03/16/05 

Date: Wed, 16 Mar 2005 12:05:03 -0800

I did reinstall Office 2003 but did not use the cleanup program first. Would
the re-installtion not overwrite the original?

"Susan Ramlet" wrote:

> See if one of these works:
>
> The update process starts and then unexpectedly quits after you click "Check
> for Updates" on the Office Update Web site:
> http://support.microsoft.com/d­efault.aspx?scid=kb;en-us;3044­98
>
> PRB: Windows System Restore Does Not Monitor Windows Installer Patch (.msp)
> Files:
> http://support.microsoft.com/d­efault.aspx?scid=kb;en-us;8148­33
>
> OFF2000: Error Message: "The Catalog Cannot Be Displayed" When You Try to
> Update Office:
> http://support.microsoft.com/d­efault.aspx?scid=kb;en-us;2779­23
>
> If that fails, as a last resort, run the Windows Installer Cleanup Utility
> to remove the Installer registry entries for Office, and then re-install
> Office, and run the Office Update again.
>
> Description of the Windows Installer CleanUp Utility:
> http://support.microsoft.com/d­efault.aspx?scid=kb;en-us;2903­01
>
>
> --
> Susan Ramlet
> MVP - Office
>
> Please reply to the newsgroups where others may benefit.
>
>
> "The Kat" <TheKat@discussions.microsoft.com> wrote in message
> news:527A106A-7007-494E-851E-A8ADD782D646@microsoft.com...
> > I installed Office 2003. When I try to check for updates, I receive the
> > message "The Office Update site is unable to check for updates on this
> > computer" and lists 4 possible reasons for the failure. I am the
> > administrator, I tried several times to run the detection program -- to no
> > avail, I have NO idea what or where the.msp files are, and I did not
> install
> > 2003 from an upgrade.
> >
> > How can I get the update detection to work properly?
> >
>
>
>

Relevant Pages

  • Re: how to get the Office Dectection tool to work?
    ... Susan Ramlet wrote: ... > If that fails, as a last resort, run the Windows Installer Cleanup Utility ...
    (microsoft.public.officeupdate)
  • Re: Cannot get updates
    ... Susan Ramlet ... >> If not, you can try to use the Windows Installer Cleanup Utility to remove>> the Windows Installer entries related to your version of Office, then ... >> MVP - Office ...
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  • Re: Office Update is unable to check for updates?
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