Re: Why can't I update office

Tech Tip: Click here to run a free scan for Windows Errors and optimize PC performance

From: Bill (Bill_at_discussions.microsoft.com)
Date: 12/27/04 

Date: Sun, 26 Dec 2004 16:45:02 -0800

Milly, I have emailed forever with noo reply. I am in the Service stationed
in Germany, so can't do it by phone.

Bill

"Milly Staples [MVP - Outlook]" wrote:

> So, have either of you taken the printed advice and contacted Microsoft
> Product Support Services for assistance?
>
> --
> Milly Staples [MVP - Outlook]
>
> Post all replies to the group to keep the discussion intact. Due to
> the (insert latest virus name here) virus, all mail sent to my personal
> account will be deleted without reading.
>
> After furious head scratching, sws asked:
>
> | I have same problem and have gotten little or no answers. Any luck
> | with you?
> |
> | "Bill" wrote:
> |
> || I have tried about everything to get my Office 2003 to update
> || automatically, but it won't. The detect and reoair fuction doesn't
> || work either. I have downloaded the LIS Tool, but that doesn't work.
> || When I try to install or repair from the original disk, it says; the
> || installation source for this product is not available. Verify that
> || the sourse exist and that you can access it. I don't know how to
> || verify if it is there. The Office 2003 I have is one I purchased.
> || I also get the message: The Office Update site is unable to check
> || for updates on this computer. This may be happening because of one
> || of the following reasons:
> ||
> || You do not have administrative privileges for this computer.
> || There is a network problem and the detection catalog used by the
> || Office Update site failed to download. Go back to the Downloads home
> || page and try running detection again.
> || Windows Installer patch files (.MSP files) from previously applied
> || Office updates are missing from the \Windows\Installer hidden
> || directory on your computer. MSP files are stored on your computer
> || after update installation completes because they need to be
> || referenced for future update operations. If the files are missing
> || you will not be able to apply Office updates. You may also be unable
> || to uninstall Office products as a result of the same problem. Please
> || contact Microsoft Product Support Services for assistance.
> || You installed Office updates in the past and then upgraded from
> || Windows Installer version 1.0 to Windows Installer version 1.1. For
> || more information see the KB article Windows Installer May Prompt for
> || Install Source if Unavailable.
> ||
> || I need Help.
>
>
>

Relevant Pages

  • Re: Cant Update Office 2002 to SP1?
    ... There are some known issues with the Office Update site. ... going directly to each KB article, download the updates manually and install ... you may be not be able to download the Office Update ...
    (microsoft.public.officeupdate)
  • Re: Problems Checking For Office Updates: Use this link.
    ... It's not necessary to run the Office Update scanner--from what I can tell ... and you will be able to try to install--if you can't install the ... try the full file download and then if you have problems post ... >>Please download and install the Windows Scripting 5.6 ...
    (microsoft.public.officeupdate)
  • No Response From MS Office Update Server
    ... I am trying to download aand apply patches for my newly reinstalled Office ... available OK but when I click install to download and install them the ... Are there any know problems with the Office update server or is the MS ... (Remember Steve Remington "is" my name ...
    (microsoft.public.officeupdate)
  • Re: Where is the installed Office 2003 Service Pack (SP2) stored?
    ... it's installed already since you used Office Update. ... You'll need to download it as a separate file to install it, ... Office update site the Service Pack (SP2) for Office. ...
    (microsoft.public.officeupdate)
  • Re: Office 2007 installation/configuration KEEPS running every tim
    ... As noted by Peter, the problem ... I continued to install all of the new updates in hopes that the ... over again and will not accept the SP2 for Office update this time. ... Save all your Data and uninstall Office 2007 and then re-install. ...
    (microsoft.public.office.misc)