Make major service packs available on CD's for dial-up customers.

From: Mike Elzinga (Elzinga_at_discussions.microsoft.com)
Date: 10/22/04 

Date: Fri, 22 Oct 2004 15:51:02 -0700

Please make a link on your various update sites where customers can order a
CD for major service packs. Many customers are still connected to dial-up
modems, which makes downloading times prohibitive.

I have searched all over your sites for a link to order a CD and I cannot
find a way to do it. For example, I would like to get Service Pack 3 for
Office XP. In the past I have had to grope around for a phone number to
call. It would be much easier with a link on your update sites.

Thank you.

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