RE: Can not get Windows Update to work.
From: Chris Schatte (caschatte_at_msn.com)
Date: 08/23/04
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Date: Mon, 23 Aug 2004 05:33:03 -0700
JL***,
You may want to look at this article to completely remove Office and do a
clean reinstall:
http://support.microsoft.com/default.aspx?scid=kb;en-us;290301&Product=offxp#appliesto
Chris Schatte
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"JL***" wrote:
> Hi,
>
> Win XP
> Office XP Pro Developer with FrontPage SP 3
>
> HELP. I suffered a major meltdown from installing Win XP
> SP 2. Had to reinstall Windows and an earlier version of
> my registry. (System State) After 3 days my computer is
> almost fully functioning again.
>
> Only problem I know of that is left is in Office XP.
> When I try to use MS Access I get a window installer
> message that says the feature I am trying to use is on a
> CD ROM or other removable disk. Insert the MS Office XP
> Pro W/ FrontPage disk and click OK.
>
> If I click cancel the program opens and works normally.
> If I click OK the same thing happens without any files
> being transferred.
>
> This message happens every time I open a MS Access
> program.
>
> I went to Add Remove programs to check if I could add
> what was missing and I get a message that the patch is
> not installed.
>
> I have all Patches installed. I can't reinstall the
> patches because the computer has recorded somewhere that
> I did install them.
>
> I also can not access MS windows Update on the internet.
> Page opens but it does not check the computer.
>
> I also can not access MS Office Update on the web.
>
> Any suggestions?
>
> Is there a way to COMPLETELY remove Office and start over?
> Or can I get the computer to accept the Service packs to
> replace the missing files?
>
> Thanks for your help. Hopefully it is not as bad as it
> sounds.
>
> JL
>
>
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