Re: Office 2K3 Error 995

From: Hugo Lopez \(MS\) (hugolop_at_online.microsoft.com)
Date: 07/30/04 

Date: Thu, 29 Jul 2004 18:06:30 -0700

Jerry,

The error message you received seems to indicate that a service the Windows
Installer was using during setup stopped responding and caused an update
failure. Can you try rebooting your computer and reapplying the update?
This will help us determine if this failure occurs all the time or the
reboot clears up the memory.

Thanks, 

-- 
Hugo Lopez
Microsoft Office Software Test Engineer
Please do not send e-mail directly to this alias. This alias is for
newsgroup purposes only.
This posting is provided "AS IS" with no warranties, and confers no rights.
"Jerry" <anonymous@discussions.microsoft.com> wrote in message
news:6ba501c475a4$5cef27c0$a301280a@phx.gbl...
> Yes Cindy, I am sorry it is Office 2003 SP1 on WinXP Pro
> with SP1.
>
> Thanks,
>
> Jerry
>
> >-----Original Message-----
> >Jerry,
> >I'm sorry to hear about the problem you are having.
> Which update are you
> >trying to install? Is it SP1 or something else? Is error
> 995 the entire
> >message?
> >Thanks,
> >Cindy [MS]
> >
> >This posting is provided "AS IS" with no warranties, and
> confers no rights.
> >
> >"Jerry" <anonymous@discussions.microsoft.com> wrote in
> message
> >news:669a01c4756d$1a7b9bd0$a301280a@phx.gbl...
> >> I get error 995 when trying to install update. Any help
> >> would be greatly appreciated!
> >>
> >> jerryn3@(removethis)yahoo.com
> >
> >
> >.
> >

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