Re: Error Code - Excel 2003 Update: KB834691

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From: Sloan Crayton [MS] (sloanc_at_online.microsoft.com)
Date: 04/04/04 

Date: Sat, 3 Apr 2004 20:32:56 -0800

We have a new Setup feature in Office 2003 called the Local Install Source.
If the hard disk with the most free space, has more that 2.0 GB of free
space, all of the CAB files are copied to this location on the local hard
drive. If the free space is between 1.5-2.0 GB, only those CAB files needed
for the installed components are copied. If the free space is under 1.5 GB,
no CAB files are copied. We chose those thresholds to minimize the chance
of getting into a low disk space situation. The benefits of doing this are
that you should not need to insert the CD when installing a patch or when
installing additional components. In your case it appears that your
installation files were only partially cached.

For more information about this feature, see
http://support.microsoft.com/default.aspx?scid=kb;en-us;830168.

Sloan Crayton
Microsoft

"xfile" <cou-cou@msn.com.invalid> wrote in message
news:eE$tNzzFEHA.3188@TK2MSFTNGP10.phx.gbl...
> Hi:
>
> Problem is solved. I contacted Dell but they have not provided any
> solutions yet.
>
> In any case, my last try was to find if the original disc contains the
> file,
> and it is.
>
> In fact, this is not the only files missing and required by the update,
> there are other files too.
>
> What I did is to copy those files to the folder and that solved the
> problem.
>
> Last question if anyone knows, what is this folder for - C:\Solace
>
> Thanks
>
>
>
>
> "Susan Ramlet" <susan@mvps-dot-org> wrote in message
> news:%23lLPb1aEEHA.2408@TK2MSFTNGP10.phx.gbl...
>> Hi, xfile,
>>
>> Have you contacted Dell to find out how they recommend applying this
>> patch
>> to your pre-installed system? That would be my first recommendation,
> since
>> they are responsible for supporting the systems they install. There may
>> even be something on their support site.
>>
>> --
>> Susan Ramlet
>> MVP - Microsoft Office
>> ----------------------------------------------
>> Please post replies to the newsgroup where all may benefit.
>>
>>
>> "xfile" <cou-cou@msn.com.invalid> wrote in message
>> news:e6XgdOXEEHA.684@tk2msftngp13.phx.gbl...
>> > Hi:
>> >
>> > Unable to install the latest Office 2003 update for Excel - KB834691.
>> >
>> > I've tried the following:
>> >
>> > (1) Using online update: Download completed but installation aborted,
>> > (2) Using individual update file: Installation failed - Error 1311.
> Source
>> > file not found: C:\MSOCache\All
>> > Users\90000409-6000-11D3-8CFE-0150048383C9\E4561412.cab
>> >
>> > Well, I checked the location and indeed, there is no such file.
>> >
>> > I also checked MS Knowledge Base and here is the result:
>> >
>>
> http://support.microsoft.com/default.aspx?scid=kb;en-us;818234&Product=off2003
>> >
>> > Solutions are:
>> > To work around this behavior, use any of the following methods:
>> > a.. Create an administrative installation point for Office 2003.
> Cabinet
>> > files are not present in administrative installation points.
>> > b.. When you receive the error message, click Retry to make the
>> > installation continue correctly.
>> > c.. Upgrade the operating systems of any Windows XP client computers
> on
>> > the network to Windows XP Service Pack 1 (SP1). To do this, a user with
>> the
>> > correct permissions must log on to each Windows XP client computer,
> click
>> > Start, point to All Programs, and then click Windows Update.
>> > My questions are:
>> >
>> > (1) How to create an administrative installation point for Office 2003?
>> > Note: I tried click "Retry" many times but it did not work and my XP
>> > Pro
>> is
>> > already SP1.
>> > (2) What might be the causes? My Office 2003 is pre-installed with Dell
>> NB,
>> > and
>> > (3) What is MSOCache folder? Should I keep the folder?
>> >
>> > Many thanks.
>> >
>> >
>> > Sincerely,
>> >
>> > John
>> >
>> >
>>
>>
>
>

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