Re: Office XP Updater

From: Sloan Crayton [MS] (sloanc_at_online.microsoft.com)
Date: 03/29/04 

Date: Sun, 28 Mar 2004 23:30:25 -0800

The information in the KB article at
http://support.microsoft.com/default.aspx?scid=kb;en-us;304498 should help
to resolve your problem.

Sloan Crayton
Microsoft

"Peter Ashley" <pjsa01@ashleyadsl.demon.co.uk> wrote in message
news:1486301c41463$28ca9760$a501280a@phx.gbl...
> For no apparent reason the Office XP Updater selected
> through Outlook suggest my system cannot carry out its
> tasks. After selecting update the progress bar moves
> quickly to about 40% (I use an ADSL connection) and then
> the screen switches to give me an error window. As
> suggested in the error woindow I've cheched that hidden
> files *.msp exist and I'm also logged in as administrator.
>
> I've also tried to use my install disc but an error
> message of "This patch package could not be opened" occurs
> after clicking setup.
>
> No significant changes have been made to my system since
> the last successful update.
>
> The computer is well protected by up to date Antivirus and
> Firewall products.
>
> Peter Ashley

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