Re: Lost Works CD that came with computer
From: Don MI (d7macm8_at_hotmail.com)
Date: 03/23/04
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Date: Tue, 23 Mar 2004 13:12:52 -0500
"Larry Edwards" <ledwards@cwhms.com> wrote in message
news:117a901c4104e$40d0dd60$a301280a@phx.gbl...
> I am getting error messages when in word. The error
> message directed me to update my word software. I clicked
> on update.
>
> It asked for me to load my word CD from my Office XP 2002
> version. Shortly after loading what it needed, it asked
> me to load my Publisher software CD. Shortly after that
> it asked me to load my Works CD.
>
> I have never used nor had an occasion to use Works since I
> purchased my computer about a year ago from Gateway. I
> put all of the software that came with my laptop computer
> in the same box it was shipped in. I remember seeing the
> Works CD in the Microsoft CD and was most certain I placed
> in the shipping box all my other software came in. I hate
> to purchase another Microsoft Works CD in order to update
> the Word software, especially since I have not used Works
> since I received my computer. Is ther anyway that I can
> avoid having to purchase another Works software program.
> This costs $99.00. This is difficult to buy right now,as
> I was unemployed for 9 months without any income. We have
> had to take money out of my retirement and have for the
> first time ever have large credit card debt of over
> $20,000.
>
> I would appreciate your help. I have a new job and need
> my Word program to do my job.
In Control Panel, Add/Remove Programs check to see if you have an entry for
Word in addition to Microsoft Office. If you do, select Word and uninstall.
A separate Word entry will occur if someone installed Works Suite {with
Word}. Suspect that is what the update installation is asking for. After
you uninstall Word, you may need to reinstall it from your Office CD.
Don
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