Re: Help updating Office 200 Pro Corp Ed.

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

From: Mercury (Mercury_at_matchmail.net)
Date: 03/03/04


Date: Wed, 3 Mar 2004 17:43:32 -0500

As was said before, if you want personal assistance pay Microsoft, since no
one is going to cc you and hold your hand. Had you not been so offensive in
some of the other groups that you crossposted, you would not have irritated
so many people.
"John Aldrich" <nobody@spamcop.net> wrote in message
news:pan.2004.03.03.20.34.01.623385@spamcop.net...
>
> Here's my problem... I have Microsoft Office 2000 Premium (Corporate
> Edition) and I'm unable to apply any of the updates to it, as it always
> errors out. Trying to install SP3, it complains about *.tmp files in
> c:\config.msi\ being altered. Well, I hate to say it, but there's nothing
> altering them, as far as I can tell. I *am* running Symantec Antivirus,
> but I've disabled the realtime protection for now. I get a similar
> complaint when I try to use the autoupdate feature from
> office.microsoft.com. I even renamed the config.msi directory between
> tries!
>
> I've tried this on two fresh installs of Office 2000 (well, not 100%
> fresh, I uninstalled and reinstalled Office due to some problems I was
> having on one system and thought maybe that would help on MY workstation.)
> I used Office XP Resource Kit to uninstall Office and it didn't help.
>
> One more thing... I originally posted my plea for help on Friday, Feb
> 27th. My system was acting wierd Monday morning (March 1st) and I had to
> reboot. Now everything is saying service pack 3 in the "help" section,
> but I'm still unable to use the office update site, which says there
> are a bunch of updates to install!
>
> Does anyone have any suggestions on how to update when the updates I
> downloaded direct from Microsoft won't work??? HELP!!!
>
> I /will/ be checking in here, but as I don't have news access (directly)
> at work, it would be appreciated if anyone who responds could CC me --
> jaldrich (at)covista.com.
>
> Thanks in advance...
>
> (PS -- to "Mercury" : You have been less than helpful, so please feel free
> to "plonk" me!)
>



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