Re: SR1 patch
From: Susan Ramlet (susan_at_mvps-dot-org)
Date: 02/20/04
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Date: Fri, 20 Feb 2004 12:35:34 -0600
Hm. Well, the only other thing I can suggest is that you run some disk
checking utilities, such as scandisk, and defragmenting your drive, cleaning
out temp files and so forth, to ensure there's not a problem with your disc.
You might also try requesting the patches on CD:
How to Obtain Both Office 2000 SP-2 Updates on CD-ROM
Microsoft Office 2000 SP-2 can be obtained free of charge on CD-ROM. For
your convenience, this CD-ROM contains the following updates:
a.. Office 2000 SP-2 Update
b.. Office 2000 SR-1a Update
You can order this CD-ROM from the following Microsoft Web site:
http://www.microsoft.com/office/ork/2000/journ/OffSP2.htm
You can also obtain Office 2000 SP-2 on CD-ROM by calling the Microsoft
Order Desk at (800) 360-7561.
After that, it might be worth a call to Microsoft's Product Support folks...
--
Susan Ramlet
MVP - Microsoft Office
----------------------------------------------
Please post replies to the newsgroup where all may benefit.
"Barrie" <anonymous@discussions.microsoft.com> wrote in message
news:13bb301c3f778$a6cbb4d0$a501280a@phx.gbl...
> Susan,
>
> Yes, I just followed the prompts and continued the
> download. I've now done it from, stright copy, without
> downloading to hard drive and from a download to HD.
>
> Each time I get the same error, and the log file is the
> same as before.
>
> Barrie
> >-----Original Message-----
> >I don't think it's the fact you're in the UK. At least
> I hope not--
> >
> >When you say you downloaded the patch from there but
> same problem, does that
> >mean you also ran it from the location on your hard
> drive where you
> >downloaded it? Did it give you the "Update did not
> complete successfully"
> >error again, and if you check the logfile, do you find
> the same error that
> >{filename} is an invalid size?
> >
> >--
> >Susan Ramlet
> >MVP - Microsoft Office
> >----------------------------------------------
> >Please post replies to the newsgroup where all may
> benefit.
> >
> >
> >"Barrie" <anonymous@discussions.microsoft.com> wrote in
> message
> >news:127b201c3f71c$9126f420$a101280a@phx.gbl...
> >> Susuan
> >>
> >> My first problem is that I cannot access the suggested
> >> file, ............aspx?Family etc....., I keep getting
> >> timed out.
> >>
> >> I did go into the How to obtain site and downloaded the
> >> patch from there, but same problem.
> >>
> >> Is it the fact that I am in the UK that's a problem.
> >>
> >> I have since had great difficulty getting bak to the
> How
> >> to site, (to busy I think)
> >>
> >> Barrie
> >
> >
> >.
> >
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