Can't update Office 2000 pro
From: Francis Ong (anonymous_at_discussions.microsoft.com)
Date: 02/13/04
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Date: Fri, 13 Feb 2004 06:52:38 -0800
I think you have my problem. To quote from the Microsoft
knowledge database:
"Windows Installer patch files (.MSP files) from
previously applied Office updates are missing from the
\Windows\Installer hidden directory on your computer. MSP
files are stored on your computer after update
installation completes because they need to be referenced
for future update operations. If the files are missing you
will not be able to apply Office updates. You may also be
unable to uninstall Office products as a result of the
same problem."
In my case, I used system restore after reinstalling
Office 2000 CD1, which apparently doesn't remember
installation settings. Now I can't update or uninstall
CD1. No problems with CD2.
I don't have a solution yet (see posting Feb 13th).
>-----Original Message-----
>Some time ago I updated my operating sytem from Win ME to
>Windows XP Home Edition upgrade version. I had Office
>2000 previously installed under the Windows ME. After the
>upgrade to Windows XP, I cannot upgrade or even unistall
>the Office 200o. It says a Patch is not available. I
>cannot even do a repair even with the original disk.
>
>Can someone help me by telling me where to get this
>missing patch? And how to use it?
>
>Thanks
>.
>
- Next message: Charles P: "Re: Windows installer version?"
- Previous message: Francis Ong: "For want of a nail"
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