Re: Failure to Install Office Ultimate 2007
- From: pearberry009 <pearberry009@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Tue, 14 Jul 2009 16:52:01 -0700
did you ever get yours to work? i am having the same problem and i have no
clue what to do. the only difference is i am just directly trying to download
it from the net through the ultimate steal program and it says download
failed with no other information. i have tried contacting them several times
and they just keep telling me to turn off virus protection and what not. any
other advice would be great thanks.
"TheRalpher" wrote:
DL, great news, finally. I am able to get the disc version of Office.
Ultimate from Micrcrosoft. The only time you should hear from now me is if I
have any more problems. Thank you for your help. That link has been saved
for future use and sharing.
TheRalpher
"DL" wrote:
http://support.microsoft.com/default.aspx?scid=kb;en-us;326246
"TheRalpher" <TheRalpher@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:0B3D562E-F007-4C27-906C-AA2AE96FFD6C@xxxxxxxxxxxxxxxx
DL, I have contacted DigitalRiver but do not hold out much hope for
afirmative reply. Is the a way to get this directly from Mocrosoft that
you
know of? I can supply information on proof of purchase.
"DL" wrote:
If you got a maintenance mode window on running setup that would tend to
indicate at least some files were installed to the hd.
Unfortunately (?) I've ever used the actual Office cd, and not the
download
files. It would appear to me that either the actual download files are
corrupt, or that the burn operation corrupted the ones on cd.
I think the only thing I can offer, assuming you dont have the actual
download files stored on a PC, is that you try logging on to Digital
River
to see if the option to purchase the actual Office disk is still
available.
"TheRalpher" <TheRalpher@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:0D9BC1DE-A259-42F5-BFCD-E85666E246F1@xxxxxxxxxxxxxxxx
Oh, DL, I'm sorry that I forgot to include the answers to your
questions.
Yes, other CD's have been installed on this computer but none recently.
And
the other PC that had this installed was from another CD-there were two
purchases of the same program offer for two different PC's, That way I
got
two key codes and didn't have to go through the hassle of buying a
second
key
code.
TheRalpher
"DL" wrote:
If this disk successfully installed on one PC, but fails on the other,
then
try booting the PC into Safe Mode.
I believe some Dell's are supplied with certain cd/dvd utilities which
run
on start-up & could be causing a conflict.
(Presumably other cd's install successfully on this PC?)
"TheRalpher" <TheRalpher@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:A0B6E2D9-A79B-48E4-A146-995921C57FE5@xxxxxxxxxxxxxxxx
This was a disc burned with the files downloaded from the MS Store
via
store.digitalriver.com. There were 2 purchases for 2 computers and
the
other
one loaded/installed w/o problem.
TheRalpher
"DL" wrote:
Was this disk supplied by MS, or was it one you created from a
download
file?
If the latter then I suspect either the download file was corrupt,
or
whatever means you used to create/burn this cd was faulty
"TheRalpher" <TheRalpher@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in
message
news:65A05443-547C-4AF0-BC02-032A580ED92D@xxxxxxxxxxxxxxxx
I had posted this some time back but had problems getting back to
get
the
answer(s), if any. I have a CD of a download of the Ultimate
Steal-MS
Office
Ultimate 2007. When I attempt to install it, I get the message
"The
installation package failed." No codes, explanation, whatever.
I'm
running
Dell Dimension E521 w/Vista Premium w/SP1 (32-bit). I have 1GB
Ram,
300GB
HHD (288 free), AMD Athlon 64 X2 Dual Core 33600+ w/1.9GHz clock
speed.
I
have had this disc the better part of a year and have never been
able
to
install it. I can't get any help from MS because I haven't yet
installed
it
so it can be registered.
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