Re: Office2007 fails to start

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

You are going to have to uninstall all versions of Office to get anything to
work properly. Downloading the trial is only going to cause other issues,
especially when it expires.

As for Office 2000, I suspect the reason it didn't work after the Windows
reinstall is because you didn't reinstall it from the disks.

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"


"otd" <otd@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:2C65FBB3-1AC4-45ED-9A77-D5F130861CE9@xxxxxxxxxxxxxxxx
Received Office Home and Student as a Christmas gift.

The install progressed without any problems.
But none of the applications (Word, Excel, Powerpoint, OneNote) wiil
open.
That is, start -> all programs -> microsoft office -> Word -> "click"
starts
the little arrow on the desktop. After perhaps 5 seconds, the arrow
disappears.

I have been through this process 3 or 4 times with the same result (using
'add/remove programs' to remove the previous install each time).

Went to the Microsoft website and downloaded the free 60-day trial of
Office
2007. That behaves exactly as the purchased cd. Programs do not function
(eliminates faulty media as a cause I think).

My system has capability that exceeds those listed on the package.
Windows
XP has the latest (automatic) updates and SP.

One more thing: Prior to Feb, 2007 I was using Office 2000. Had a virus
attack then - XP was reinstalled. From that point, Office 2000 was
unusable
- opening an application caused the error "This program must be installed
to
run ...". Haven't been able to get that one fixed. Could that relate to
the
problem with Office 2007?

Thanks for any help!
--
otd


.

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