Re: Disc 2
- From: "Aaron Rykhus [MSFT]" <arykhus@xxxxxxxxxxxxxxxxxxxx>
- Date: Sun, 14 Dec 2008 11:25:38 -0600
Installing Office 2007 from disk 1 won't prompt you for disk 2, that's normal. FYI, assuming it's a genuine Microsoft Office DVD (not a customized disk), Disc 2 has two optional programs that you may not need; Office Accounting 2007 Express and Business Contact Manager for Outlook 2007. Business Contact Manager for Outlook installs SQL Server Express which will take additional hard disk space and memory so I don't recommend installing it if you don't need it.
Overviews of those two programs are here if you are not sure if you need them and want to read more:
Office Accounting 2007
http://office.microsoft.com/en-us/accounting/HA103350091033.aspx
Business Contact Manager for Outlook 2007
http://office.microsoft.com/en-us/contactmanager/HA101656361033.aspx
From reading your message I'm not sure if disk 1 installed successfully andif Word, Excel, Powerpoint, etc... all start successfully. If those start successfully and you don't need the disk 2 programs then I wouldn't worry about disk 2.
If you do need the disk 2 programs installed, we do have an article on troubleshooting setup problems when installing from the CD/DVDs for Office 2007. See http://support.microsoft.com/kb/924619. And as the article says:
*Microsoft provides technical support at no cost for problems that involve the installation of 2007 Microsoft Office system. If you need help performing the steps in this article or require more help after you complete the steps, visit the Microsoft Online Assisted Support Options Web site. Click the following link to visit the Microsoft Online Assisted Support Options Web site, and then select your product to contact support:
http://support.microsoft.com/select/default.aspx?target=assistance&c1=505&GSSOrid/sekNire595
"Meredith" <Meredith@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:1BEDBBEB-73F9-4EDD-9C40-F3BF1B5469C9@xxxxxxxxxxxxxxxx
I purchased Office Pro 2007. Installed disc 1, it never prompted me to put in
disc 2 or nothing after the install so I put the disc in. It give me an error
that says it experienced an error and needs to close. So I spent over an hour
with the omni tech support from website and they told me disc 2 is corrupt so
download this file. It wont do that either. So how do I get this fixed? Are
both discs bad? HELP
.
- References:
- Disc 2
- From: Meredith
- Disc 2
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