RE: Initial Word 2007 Blank Page Left-aligned
- From: Dell Boy <Dell Boy@xxxxxxxxxxxxxxxx>
- Date: Fri, 17 Oct 2008 03:50:00 -0700
Hi Daisy,
Apologies for not getting back to you before now.
It will be some time before i see these customers again but I will act on
your posting. Would you just mind clarifying what you mean in your original
response by creating a new user profile - do you mean create a new user
account?
Many thanks,
Malcolm
""Daisy Cao [MSFT]"" wrote:
Hello,.
I just want to touch base to see if there is anything I can do for you. If
so, don't hesitate to post back.
Regards,
Daisy Cao, MCSE 2000
Microsoft Online Support
Microsoft Global Technical Support Center
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| From: v-daisca@xxxxxxxxxxxxxxxxxxxx ("Daisy Cao [MSFT]")
| Organization: Microsoft
| Date: Mon, 13 Oct 2008 09:16:36 GMT
| Subject: RE: Initial Word 2007 Blank Page Left-aligned
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|
| Hello,
|
| It seems some of your customers using widescreen starts Word default
blank
| page as left-aligned. You noticed they once installed Microsoft Works 9.
If
| there is any incorrect, don't hesitate to let me know.
|
| To troubleshoot the issue, please first use "winword /a" command to start
| Word in safe mode.
|
| Click start, click run, type "winword /a", does the new blank file start
in
| left-aligned or centred?
|
| If the blank document is centred in Word safe mode, please perform the
| following steps in the article 921541 to troubleshoot the issue further:
|
| Delete the Word Data registry key
| Delete the Word Options registry key
| Rename the Normal.dot or Normal.dotm global template file
| Disable the Startup folder add-ins
| Delete the COM add-ins registry key
| Determine which COM add-in program is causing the problem
|
| 921541 How to troubleshoot problems that occur when you start or
| use Word 2007, Word 2003, or Word 2002
| http://support.microsoft.com/default.aspx?scid=kb;EN-US;921541
|
| If the issue persists in"winword /a", please start a new user profile on
| the machine to see if the issue could be solved on the new profile.
|
| Thank you. If there is any update, feel free to post back.
|
| Regards,
|
| Daisy Cao, MCSE 2000
|
| Microsoft Online Support
| Microsoft Global Technical Support Center
|
| Get Secure! - www.microsoft.com/security
| ====================================================
| When responding to posts, please "Reply to Group" via your newsreader so
| that others may learn and benefit from your issue.
| ====================================================
| This posting is provided "AS IS" with no warranties, and confers no
rights.
|
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| | Thread-Topic: Initial Word 2007 Blank Page Left-aligned
| | thread-index: AckqyFGWL9tZhhYCRCaHU/Ex2yar6Q==
| | From: =?Utf-8?B?RGVsbCBCb3k=?= <Dell Boy@xxxxxxxxxxxxxxxx>
| | Subject: Initial Word 2007 Blank Page Left-aligned
| | Date: Fri, 10 Oct 2008 04:07:00 -0700
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| |
| | Hi,
| |
| | I'm an IT Technician and my customers are mainly home users and one-man
| | businesses. I'm often asked to install Office 2007 for my customers
| (ususally
| | Home & Student Edition or Standard, depending if home user or business
| user)
| | and after the last two installs I've noticed that when Word starts the
| | initial blank page is left-aligned (the customer's are using widescreen
| | monitors). I run Word 2007 on a widescreen monitor and when I open Word
| the
| | blank page is centred.
| |
| | I've tried changing the view but i haven't been able to resolve this
| issue
| | for my two customers, can anyone help? I'm not sure if this is related
| but
| | both these customers had started up Microsoft Works 9 before I
installed
| | Office 2007.
| |
|
|
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