Re: MS Office 2003 on XP



Denise Walker wrote:
I am not sure if the word corrupt is the right word but it will try to load and then stop half way through say that there is something wrong and it give retry and abort at the bottom I try retry and it does not work so I abort. Nothing is load onto my computer from the several times I have tried. A window comes up after I abort and says the program has been unsuccessful in loading. The 4094 mb has been there for months I saved my documents and deleted them and the mb's stays the same. Dell said if I did that it would correct the problem that I had too many documents and pictures saved on it. No that was not the problem obviously.

You can't try it out on another computer? Have you defragged your hard drive and cleaned out temp files lately?

Alias

"Alias" wrote:

Denise Walker wrote:
No I am afraid to uninstall it because the disc they sent me is corrupt. If I uninstall it then try to install it again with the disc I have it will probably say will probably come up as it can not load due to the problem then I would not have MS Office and can not afford to buy one. MS Office runs just fine there is no problems with it wxcept it is taking too much of my hard drive memory.
How do you know that your Office CD is corrupt? It sounds like you've installed it several times and therefore the size. Perhaps you could try and install it on another computer and, if it works, don't activate it and uninstall it. Then you will know if the CD is really corrupt or not. If it is corrupt, you can either call Dell and get another one or borrow the same version/type CD from a friend and use your product key.

Alias
"Alias" wrote:

Denise Walker wrote:
I have one CD for MS Office Basic Edition 2003, I saved all my documents onto a stick then tried to reinstall with this CD but it comes up after half way of downloading as an error. I did not write down the code it was very long. It askes for a retry and I click on it but it does not work. It also give me the option at the beginning of the Process to uninstall then I can install it again but I am afraid to do that because the CD has a defect in it.
You did uninstall Office before attempting to reinstall it, right?

Alias
"Alias" wrote:

Denise Walker wrote:
Any suggestions on what to do. Microsoft says to contact Dell. Dell Does not know what to do except ask for $50.00 to speak with someone to diagnos it. (even though it is thier problem from the beginning)
Do you have an Office 03 CD? One or two? Or four?

Alias
"Alias" wrote:

Denise Walker wrote:
MS office was loaded by Dell. I just noticed it is taking 4094 mb on my hard drive. Is this correct shouldn't it be around 300ish mb? I tried to reinstall it from the disk Dell sent with the computer and it will not load there is an error. Called Dell. That is a joke.
Definitely something wrong. My copy of 03 takes up 261MB on an XP Pro machine.

Alias

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