RE: Office 2007 - Back-to-Back 1402 Errors
- From: MerlinsWeb <MerlinsWeb@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Thu, 6 Mar 2008 21:27:00 -0800
Hi,
Wow, very interesting that no one has any input on this issue. Here is
additional info:
http://www.brianpeek.com/blog/archive/2007/11/29/weird-vista-registry-issue.aspx
So, no word yet on a Microsoft fix?
"MerlinsWeb" wrote:
More Info:.
What I'm finding when I view a problematic key is: "No permissions have been
assigned for this object..."
I can randomly click on various keys in "HKEY_CLASSES_ROOT" and find
numerous instances where no permissions have been assigned. I did have UAC
turned off, but have since turned it back on... as well as Windows Defender.
So far, no joy.
I found information on how to assign permission throughout the registry, but
considering the trouble it caused some who tried it, I'm going to pass on it.
See here:
http://forums.microsoft.com/MSDN/ShowPost.aspx?PostID=1502567&SiteID=1
Is there a Microsoft tool that can add permissions to those keys/subkeys
that are missing them, while leaving the rest of the registry intact? Is that
a lot to ask for? ;-)
Thanx
"MerlinsWeb" wrote:
Hi,
Office 2007 will not complete installation due to a 1402 error. Even after
assigning the proper permission to the registry key in question, the
installation fails again at another key. I have gone through so many
installation attempts I've lost count. The installation process continues to
fail at new inaccessible registry keys. Is there a need for the registry keys
in Windows Vista to have various levels of permission? If so, has Microsoft
developed a tool, which will allow the registry to become accessible to known
applications such as Office 2007 and the Adobe Suites? Acrobat CS3 has been
unable to update for days now... with a similar key denial. See specific
error below for Office 2007:
-----
Description
Microsoft Office Small Business 2007 Trial setup did not complete
successfully. We are sorry for the inconvenience.
Problem signature
Problem Event Name: Office12Setup
Problem Signature 01: {91120000-00CA-0000-0000-0000000FF1CE}
Problem Signature 02: 12.0.4518.1014
Problem Signature 03: UnregisterExtensionInfo
Problem Signature 04: 1603
Problem Signature 05: 0x1402
Problem Signature 06: Error 1402.Setup cannot open the registry key
UNKNOWN\.pcb\PCBFile\ShellNew. Verify that you have suff
Problem Signature 07: X
OS Version: 6.0.6000.2.0.0.256.6
Locale ID: 1033
-----
I'm running Windows Vista Business. I've tried uninstalling SpyBot,
disabling virus protection and diagnostic startup with limited services. I
have not tried disabling ZoneAlarm.
Thanx.
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