Re: Reformatted My Hard Drive And Cannot Reinstall MS Office Pro 2
- From: Robert <Robert@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Thu, 7 Feb 2008 18:15:00 -0800
Thanks DL for the reply. The trial version is in the same Start Folder as
Office 2007 but it has never been used or activated. When I first
re-installed Office 2007 AFTER re-formatting, I had no problems. That was
only 2 days ago. Today, I can't access any Office program.
I appreciate your suggestion and will do. Thanks again.
--
Thanks in advance
Robert
"DL" wrote:
You should uninstall any trial, used or not, prior to installing from a cd.
version.
"Robert" <Robert@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:7D519C39-98B8-4389-8FD0-5C95F48DCAD3@xxxxxxxxxxxxxxxx
Hello, Have searched for any and all solutions to this Problem so as not
to
waste anyone's time or help. Have a 1 Year Old Sony Computer with XP Pro
Media Center Edition installed. Due to Viruses, had to Reformat my hard
drive (backed up everything first) Reinstalled all Sony Pre-Loaded
software,
which did NOT include any Prior version of MS Office. (Other than a Trial
Version of Office 2003 which I never used or installed. It's still in my
computer) Have no idea what version it is if that's of any importance.
Simply doesn't say because it's never been installed.
Somehow, I managed to install MS Office Professional 2007 and it's worked
for 2 days without a hitch. Today, I get the error message when I try to
use
Outlook "Cannot start MS Office Outlook. Cannot initialize MS Office
Shared
Utilities. Restart your computer Or reinstall MS Office Outlook." No
Luck!!
Also, when I try to start up MS Word, the message says "Not enought memory
to load Word." (I have 2 Gig of Ram and a 320 Gig hard Drive???)
When I insert the Office Pro 2007 disk to Reinstall, the message is: "The
path you have chosen does not point at a qualifying upgradable product.
Click Try again or Cancel to quit setup."
For the record, I am an American living in Cali, Columbia. It's over
$4.00
a minute to call anywhere in the US for help. (If you can dial out which
is
intermittent at best)
I also don't have ANY previous versions of any Office Suite program to
use,
if indeed that's an option. I had Office 2003 Pro installed but that was
deleted when I purchased Office 2007 Pro. I do have the disks for Office
2007 Pro.
I would sincerely appreciate any help or suggestions that anyone can
provide. In the course of asking around down here for help, I was offered
a
copy of Office 2003 to install on my machine so Office 2007 would find a
previous version of something, but I have no idea if that would work???
If I've not provided enough information, please be patient and let me
know.
This is only my second time using a forum.
I did take the time to read and save the info below in one of JoAnn's
replies on this forum:
JoAnn Paules
MVP Microsoft [Publisher]
~~~~~
How to ask a question
http://support.microsoft.com/KB/555375
If anyone is wondering how I would get a reply, I have a Gmail account set
up since clearly I can't use Outlook to receive any replies.
--
Thanks in advance
Robert
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