Re: Can't register Office 2000 - I can use it only 30 more times!
- From: Lee Beck <LeeBeck@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Wed, 14 Nov 2007 04:37:01 -0800
Nope. That confused the Indians also.
As I explained in my long description, the "Wizard" won't allow me to go
back to the Internet option, Another option "register by email" apparently
thinks that it sent me an email with some code, and the "register by
telephone" option gives me the same runaround of either 1) this number is for
activation only, you need to talk to dustomer service, or 2) you need to
speak with an activation representitive (and they give me the number I just
spoke with).
There must be someone in this network that still uses Office 2000 and has
found the need to reinstall/register. Astually, I've done it several times
since 2000, but I think the register by internet must have worked. This is
the first time that I recall using another option then the inability to
reverse my dicision (now I can't register by Internet).
"LVTravel" wrote:
You don't need to register to use the software, you need to activate it. If.
the software won't activate by using the 25 character key on the internet,
you will need to use the telephone activation method, call the telephone
number that comes up during the activation phase.
"Lee Beck" <LeeBeck@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:DF80BC3F-3D5B-4081-B739-9051795F23C1@xxxxxxxxxxxxxxxx
I have been able to successfully reinstall Office 2000 Premium after
reformatting my HDD and reinstalling XP/SP2. However, after first start,
I
get a message that I can use office 50 times (I think) before being
required
to register. I had some time yesterday so I decided to register. Tried
the
Internet option and it said "server down - try again later" or something
to
that effect. After an hour or so with the same message, I decided to try
to
register by email. I filled out the required info, and then tried to
register. The wizard gives me a 17 alphanumeric code and asks for my
confirmation, which apparently was supposed to be sent by email (though
this
isn't actually said). It's been about 36 hours without any email from
MSFT
(yes, I checked my spam filter) so I decided to try by internet again. To
my
shagrin the wizard will not allow that option now. It continues to ask me
for confirmation that I never received.
There also is an option to register by telephone, so I call that number
and
spoke with India. He said that he can help me only with activation, and
gave
me customer service number (also in India or that region of the world).
CS
gave me the number for activation. I told her I already had spoken with
that
number. She said that she can transfer me to paid support and for $50 I
can
talk to someone else. I balked and said that I never before have had to
pay
to reinstall software that I have legally purchased.
Long story, but bottom line is that I need to know how to register Office
so
that I can continue to use it. I have the original CDs and product key.
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