RE: office 2007 install error

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I'm glad I found this post, because my problem is very similar, but
unfortunately, I also don't have an answer. I also have a new ASUS (G2S)
running Ultimate 32 bit. I bought Office 2007 Ultimate edition (the
educational license, to save money). Now when I try to install it, I get the
exact same error message-'Setup cannot continue because a required file is
either corrupted or not available. Run Setup again from the original source
disc or download location.' I know for sure that this configuration works
because I've already installed the same Office on the same laptop, registered
it and was able to use all the programs. Then, for another reason, I had to
reinstall Vista, and since then, I can't reinstall Office.


"Chas" wrote:

Brand new ASUS VX2 laptop Win Vista Ultimate 32 bit
Try to install office 2007 Enterprise (this is a DVD sent by MS, purchased
thru my company's home use agreement with MS.)

Receive Error: 'Setup cannot continue because a required file is either
corrupted or not available. Run Setup again from the original source disc or
download location.'

looked in the setup log.

Does this mean anything to you:

Error: Failed to load branding.xml. Type: InvalidMetadataFile


Here is a copy of log:

PERF: TickCount=20748881 Name=OBootStrapper::Run Description=Begin function
Operating System version: 6.0.6000 . Platform ID: 2
Running on a 32-bit operating system.
Command line: "E:\setup.exe"
No command line arguments given
Verify file signature in "E:\setup.exe"
Verify file signature in "E:\Enterpriser.WW\OSETUP.DLL"
Using setup controller dll at [E:\Enterpriser.WW\OSETUP.DLL].
PERF: TickCount=20756681 Name=OBootStrapper::Run Description=Calling RunSetup
Opening log file
C:\Users\Chas\AppData\Local\Temp\SetupExe(200707092211091738).log.
=========================================================================
PERF: TickCount=20756681 Name=RunSetup Description=Begin function
Catalyst execution began: 07/09/2007 22:11:09.
Setupexe Resiliency Mode is set to [PerformIfApplicable]; thus Resiliency is
[disabled] for the
[InstallExecutionMode]
Searching for updated versions of resource files under the 'updates' folder
[E:\updates].
Found [0] resource files under the update folder.
Searching for default versions of resource files under the folder [E:].
Resource File Manager : Found (CultureTag=en-US) resource file at
[E:\Office.en-us\OSETUPUI.DLL].
Found [1] resource files under the default folder.
Resource File Manager : Current user's LCID is [1033].
Resource File Manager : Selecting resource file
(File=E:\Office.en-us\OSETUPUI.DLL) for
CultureTag [en-US].
Running in [InstallExecutionMode]. Run from TEMP folder at
[C:\Users\Chas\AppData\Local\Temp\Setup00001738].
Loaded resource file
[C:\Users\Chas\AppData\Local\Temp\Setup00001738\OSETUPUI.DLL]
(CultureTag=en-US).
Loaded Dll : E:\Enterpriser.WW\OSETUP.DLL.
Catalyst version is : 12.0.4518.1014
JobExecutionMode is InstallExecutionMode.
LIS: start parsing setup xml
LIS: finished parsing LIS package "{90120000-0117-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{91120000-0030-0000-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{90120000-0016-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{90120000-0114-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{90120000-0044-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{90120000-0115-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{90120000-0116-0409-1000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{90120000-00A1-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{90120000-001A-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{90120000-0018-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{90120000-002C-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{90120000-0019-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{90120000-0010-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{90120000-001B-0409-0000-0000000FF1CE}"
Product: ENTERPRISER
AddOnGroup Culture: en-us
AddOnId: ONENOTE.EN-US
AddOnId: OFFICE.EN-US
AddOnId: ACCESS.EN-US
AddOnId: WORD.EN-US
AddOnId: PUBLISHER.EN-US
AddOnId: PROOFING.EN-US
AddOnId: INFOPATH.EN-US
AddOnId: GROOVE.EN-US
AddOnId: POWERPOINT.EN-US
AddOnId: OUTLOOK.EN-US
AddOnId: EXCEL.EN-US
Opening registry key:
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ENTERPRISER.
Opening registry key:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ENTERPRISER.
Opening registry key:
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ENTERPRISER.
Opening registry key:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ENTERPRISER.
Opening registry key:
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ENTERPRISE.
Opening registry key:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ENTERPRISE.
Opening registry key:
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\HOMESTUDENTR.
Opening registry key:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\HOMESTUDENTR.
Opening registry key:
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ONENOTEHS.
Opening registry key:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ONENOTEHS.
Opening registry key:
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ONENOTE.
Opening registry key:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ONENOTE.
Opening registry key:
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ONENOTER.
Opening registry key:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ONENOTER.
Opening registry key:
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ULTIMATE.
Opening registry key:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ULTIMATE.
Opening registry key:
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ULTIMATER.
Opening registry key:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ULTIMATER.
Opening registry key:
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\MONDO.
Opening registry key:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\MONDO.
WINVISTAORLATER check for option: OutlookAuxDsp succeeded.
Opening registry key:
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\BASICR.
Opening registry key:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\BASICR.
Opening registry key:
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ENTERPRISE.
Opening registry key:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ENTERPRISE.
Opening registry key:
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\INFOPATH.
Opening registry key:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\INFOPATH.
Opening registry key:
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\INFOPATHR.
Opening registry key:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\INFOPATHR.
Opening registry key:
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\INTERCONNECTOUTLOOK.
Opening registry key:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\INTERCONNECTOUTLOOK.
Opening registry key:
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\INTERCONNECTOUTLOOKR.
Opening registry key:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\INTERCONNECTOUTLOOKR.
Opening registry key:
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\MONDO.
Opening registry key:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\MONDO.
Opening registry key:
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\OUTLOOK.
Opening registry key:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\OUTLOOK.
Opening registry key:
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\OUTLOOKR.
Opening registry key:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\OUTLOOKR.
Opening registry key:
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\OUTLOOKSTD.
Opening registry key:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\OUTLOOKSTD.
Opening registry key:
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\OUTLOOKSTDR.
Opening registry key:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\OUTLOOKSTDR.
Opening registry key:
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\PERSONAL.
Opening registry key:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\PERSONAL.
Opening registry key:
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\PERSONALR.
Opening registry key:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\PERSONALR.
Opening registry key:
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\PROPLUS.
Opening registry key:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\PROPLUS.
Opening registry key:
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\PROPLUSR.
Opening registry key:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\PROPLUSR.
Opening registry key:
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\PROHYBRIDR.
Opening registry key:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\PROHYBRIDR.
Opening registry key:
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\PROHYBRID2R.
Opening registry key:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\PROHYBRID2R.
Opening registry key:
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\PRO.
Opening registry key:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\PRO.
Opening registry key:
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\PROR.
Opening registry key:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\PROR.
Opening registry key:
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SHAREPOINTDESIGNER.
Opening registry key:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SHAREPOINTDESIGNER.
Opening registry key:
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SHAREPOINTDESIGNERR.
Opening registry key:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SHAREPOINTDESIGNERR.
Opening registry key:
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SMALLBUSINESS.
Opening registry key:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SMALLBUSINESS.
Opening registry key:
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SMALLBUSINESSR.
Opening registry key:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SMALLBUSINESSR.
Opening registry key:
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\STANDARD.
Opening registry key:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\STANDARD.
Opening registry key:
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\STANDARDR.
Opening registry key:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\STANDARDR.
Opening registry key:
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ULTIMATER.
Opening registry key:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ULTIMATER.
Opening registry key:
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\WEBDESIGNER.
Opening registry key:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\WEBDESIGNER.
Opening registry key:
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\WORD.
Opening registry key:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\WORD.
Opening registry key:
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\WORDR.
Opening registry key:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\WORDR.
Opening registry key:
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\WORDHOMESTUDENTR.
Opening registry key:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\WORDHOMESTUDENTR.
Opening registry key:
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\PROPLUS.
Opening registry key:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\PROPLUS.
Opening registry key:
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\STANDARD.
Opening registry key:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\STANDARD.
Opening registry key:
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\MONDO.
Opening registry key:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\MONDO.
Opening registry key:
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\PERSONAL.
Opening registry key:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\PERSONAL.
Opening registry key:
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\PERSONALR.
Opening registry key:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\PERSONALR.
Opening registry key:
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\PROPLUSR.
Opening registry key:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\PROPLUSR.
Opening registry key:
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\PRO.
Opening registry key:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\PRO.
Opening registry key:
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\PROR.
Opening registry key:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\PROR.
Opening registry key:
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\STANDARDR.
Opening registry key:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\STANDARDR.
Opening registry key:
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ENTERPRISE.
Opening registry key:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ENTERPRISE.
Opening registry key:
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\BASICR.
Opening registry key:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\BASICR.
Opening registry key:
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