Re: needs automated clean-up tool [Re: Office 2007 beta uninstall]
- From: "Patrick Schmid [MVP]" <pdschmid@xxxxxxxxxxxxxxx>
- Date: Tue, 6 Feb 2007 18:35:03 +0000
Most corporations don't write software that has to work for 400+ million people in 80 different languages.
Patrick Schmid [OneNote MVP]
--------------
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"ilv-m" <ilvm@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:833E810A-9EC4-4F32-8D4C-0DB336C4B76A@xxxxxxxxxxxxx:
All of the Office 2007 beta components and add-ins were removed in an orderly
manner using the normal uninstall removal steps. This is just a case where
the newer Office 2007 RTM installation code is simply too touchy, and should
have been written to TELL THE OPERATOR just what it thinks is wrong before
aborting. The fact that the installer complains and then just aborts without
providing any detail whatsoever is rediculous. Programmers of such junk would
never graduate from any of the CompSci programs what we are aware of. Most
corporations would fire IT staff that was as sloppy.
"Bob Buckland ?:-)" wrote:
> There isn't a tool for uninstalling the Office 2007 betas as there were a number of them going on (including the sister product, MS
> Expression web) at the same time and there is a large number of possible combinations that could be in play.
>
> When the beta isn't removed through normal procedures, add-remove programs, it's often because the installation was already broken.
> If you review the Knowledge Base articles for steps to remove a broken 'regular' Office installation manually they're not far
> different. Broken installations come from adding other software or add-ins over time or using utilities such as computer 'speedup'
> or 'registry cleaner' ones that are 'helping'.
>
> There is a risk to relying on time limited beta software, although it is easy to get used to using it and forgetting it's 'test
> software'.
>
> For many people the basic steps in the MSKB article, removing all prior betas and related add-ins, from Add/Remove Programs in the
> Windows control panel, do work to have a clean environment to install the release version of MS Office 2007. It is the quality of
> operation that is one of the prime reasons for starting clean with release software rather than focusing on 'upgrading' a beta/test
> software.
>
> =================
> <<"ilv-m" <ilvm@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:06BB7DA9-20D5-40AF-BE91-36761F3E595B@xxxxxxxxxxxxxxxx
> Since this is the Office installation topic, would you kindly post the answer
> here? This is not a 'misc' type of issue, but a show-stopper for us too.
> We're glad to see that so many others want this Office 2007 installer defect
> fixed so that hopefully Microsoft will either do that, or provide an
> automated clean-up tool to deal with the problem.
>
> The extremely time-consuming manual steps described in the KB's about this
> problem are ridiculous. The people with the info to write the steps into a KB
> should have incorporated the clean-up in the Office 2007 RTM installer, or
> provided an Office 2007 beta wipe-down tool to make sure that Microsoft's
> best and brightest customers are not angered by this kind of sloppiness.
> Business is being lost as we and our customers wait for a reasonable
> solution. The competition for a botched Office 2007 release is to do nothing
> but stand on Office 2003.
>
> If we were flying in Microsoft-designed aircraft, with such poor quality control, we would probably all be dead. >>
> --
>
> Bob Buckland ?:-)
> MS Office System Products MVP
>
> *Courtesy is not expensive and can pay big dividends*
>
>
>
.
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