Re: needs automated clean-up tool [Re: Office 2007 beta uninstall]
- From: ilv-m <ilvm@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Mon, 5 Feb 2007 14:40:00 -0800
If this is the best that Microsoft can offer, we won't risk the liability of
any Office 2007 upgrade recommendations to anyone. We will depend on
customers to insist on taking the risk on a time & materials basis.
Wiping all systems down and starting over from scratch with new OS
installations and all application software is financially acceptable to very
few.
Why is Windows sooooo very poorly designed that software upgrades are not as
clean as they once were before the abomination of the registry was
introduced? Why does Microsoft still use hierarchical database technology
that virtually everyone else threw out in the 1960's because it was known by
then how completely out of control such databases can get.
It's no wonder that Windows is a heaving, hulking, unreliable pile of
garbage since it depends so desperately on an absolute disaster of a
hierarchical database in the form of the registry hives.
Would someone at Microsoft please justify why their product line is such a
tangled mess that new system software images being built up from scratch with
many applications may take DAYS to assemble--and after they are built are so
unbelievably fragile? How can this be the best that the software world has
to offer when we all should know very well how far short of best-practices
the whole Microsoft approach has become?
Microsoft in this area seems to have become far worse than IBM ever was at
its most arrogant market-dominating point.
"Bob Buckland ?:-)" wrote:
There isn't a tool for uninstalling the Office 2007 betas as there were a number of them going on (including the sister product, MS.
Expression web) at the same time and there is a large number of possible combinations that could be in play.
When the beta isn't removed through normal procedures, add-remove programs, it's often because the installation was already broken.
If you review the Knowledge Base articles for steps to remove a broken 'regular' Office installation manually they're not far
different. Broken installations come from adding other software or add-ins over time or using utilities such as computer 'speedup'
or 'registry cleaner' ones that are 'helping'.
There is a risk to relying on time limited beta software, although it is easy to get used to using it and forgetting it's 'test
software'.
For many people the basic steps in the MSKB article, removing all prior betas and related add-ins, from Add/Remove Programs in the
Windows control panel, do work to have a clean environment to install the release version of MS Office 2007. It is the quality of
operation that is one of the prime reasons for starting clean with release software rather than focusing on 'upgrading' a beta/test
software.
=================
<<"ilv-m" <ilvm@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:06BB7DA9-20D5-40AF-BE91-36761F3E595B@xxxxxxxxxxxxxxxx
Since this is the Office installation topic, would you kindly post the answer
here? This is not a 'misc' type of issue, but a show-stopper for us too.
We're glad to see that so many others want this Office 2007 installer defect
fixed so that hopefully Microsoft will either do that, or provide an
automated clean-up tool to deal with the problem.
The extremely time-consuming manual steps described in the KB's about this
problem are ridiculous. The people with the info to write the steps into a KB
should have incorporated the clean-up in the Office 2007 RTM installer, or
provided an Office 2007 beta wipe-down tool to make sure that Microsoft's
best and brightest customers are not angered by this kind of sloppiness.
Business is being lost as we and our customers wait for a reasonable
solution. The competition for a botched Office 2007 release is to do nothing
but stand on Office 2003.
If we were flying in Microsoft-designed aircraft, with such poor quality control, we would probably all be dead. >>
--
Bob Buckland ?:-)
MS Office System Products MVP
*Courtesy is not expensive and can pay big dividends*
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