RE: Office Professional 2007 install
- From: ilv-m <ilvm@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Mon, 5 Feb 2007 13:28:02 -0800
You are ever so correct about expectations of system integrity.
To those who would defend the mess caused by evaluation and Beta software:
>>>Why<<< on earth should even a Beta version destroy a working system
configuration, or require such extensive manual repairs? Microsoft PUSHES the
Beta software out to folks that they know very well do not have extra systems
just laying around waiting to be destroyed during the testing; and that those
same people don't have a clue about running Beta software in a virtualized
environment.
It seems we must expect insults rather than any useful help from Microsoft
sycophants on this 'support' forum.
Let's try this analogy: An engine parts manufacturer sends out a new
generation of spark plugs for its dealers to offer to their customers to try
out. After trying the new plugs, many customers find that performance has
actually been reduced and want to go back to their old plugs. Meanwhile, the
new defectively designed plugs have fused themselves into the engine blocks
of the unsuspecting customers. Who would then be ultimately liable under the
law for the damages?
The moral of the story is that every time Microsoft sends out software that
damages the systems of a final customer, we get the money for rescuing them,
and Microsoft loses another customer who is white-hot angry with the damage
that Microsoft has caused them.
We stand back and recommend alternatives where appropriate because are not
nor ever will be apologists for the mistakes of software publishers and
hardware manufacturers.
"Alexcomp" wrote:
Got it to run by manually uninstalling four components throught msiexec that.
were not visible in add/remove, (leftovers). As far as the intemperate
remarks by the boob above, my system is my own personal and not for mission
critical applications. Nonetheless, I DO NOT EXPECT TO HAVE MY MACHINE EATEN
BY INCOMPETENT PROGRAMMING.
I eventually stopped trying to keep drilling down to all the registry hacks
as there are hundreds of leftover references to Office12 even after uninstall.
I do have Outlook 12 running although Business Contact Manager database
creation failed.
"HappyRVers" wrote:
Further, after I rerun the installer program and select repair and let the
program try to correct the problem it still gives me the msg that it can't
open InfoPath because of error 1605 and then trys to restart outlook in the
safe mode and gives me the same error and then it asks if I want it to start
"Detect and Repair" and when I click yes it trys to install Office Groove not
run detect and repair. How do I get around this and get Outlook to work?
"Patrick Schmid [MVP]" wrote:
What are you complaining about? You installed a beta product that has a
beta setup program on your production system despite the warning that MS
posted on the download page and in violation of the beta license
agreement (which states that you need explicit permission from MS to use
the beta in a production environment).
MS is providing the manual removal steps so you have a way of completely
removing the beta without having to reformat your harddrive..
BTW, the error message you receive is most likely not due to a failed
uninstall routine. It is more likely the case that you missed to remove
a component of the beta. The two most likely candidates are the PDF/XPS
add-in and the Expression Web Beta. See the appropriate error message on
my RTM issues page linked below.
Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed
"Alexcomp" <Alexcomp@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:CA8D2FD6-E426-486D-9AEB-3DCF2A11C616@xxxxxxxxxxxxx:
I have the identical problem! Attended Birmingham launch yesterday - got
full product key - downloaded - uninstalled 2007 Beta - errors every time
telling me the beta is not uninstalled.
MICROSOFT - ARE YOU LISTENING? Your beta uninstall has trashed my machine
so that I'm unable to install full product. I called Microsoft at the
suggestion of the TS2 technician and was told that telephone support for the
product will not begin until January 31. I have not attempted the manual
uninstall referenced in your post and will do so now.
"HappyRVers" wrote:
I attended the Tampa "ready for a new day launch 2007" last week and received
the necessary keys for free copies of Office Professional 2007 and Office
Groove 2007. I had previously installed Office Professional 2007 (BETA)
which was working fine. When I returned home and tried to uninstall the beta
version it wouldn't uninstall so I had to use the manual proceedures in
"support.microsoft.com/kb/928218" to uninstall it. I was then able to
install office pro 2007 but when I try to run Outlook I get error 1605. I
have downloaded the installer cleanup tool but it looks like it might
decommission many of my installed programs and gives no indication that it
will do anything to any left over beta information. Can anyone help me get
around this problem?
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