Re: Unable to remove beta version of Office 2007

I see now that the OP had the Beta installed and the trial. My problem was
with the TRIAL but read my post to Milly. That MSKB will get your Beta
uninstalled as well, but one of the registry keys can disable Add/Remove so
you should export all registry keys and save them, that way you can just do
a 3 click and add that registry kley back when you're finished.

I uninstalled the trial, and my point is you can use it to uninstall the
Beta if that's your problem evoking that error message, and then restore the
reg subkey which is

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\*0FF1CE*

Export it if you follow the MSKB, and then after you're finished with
uninstalling the Beta or the Trial, whichever, then restore it to repair
Add/Remove.

Note: Even when you run this MSKB, you are going to have to go to

C:\Common Files\Microsoft Shared\Office 12 and delete all of the folders for
your Beta program there by deleting Office 12.

CH

"ukguy" <ukguy@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:960027FF-BCE9-4C87-82D6-7EF6DC0B6229@xxxxxxxxxxxxxxxx
Based on this correspondence I've got a horrible feeling that as a simple
unsophiticated Pc user I will never be able to uninstall the 2007 Beta.
Furthermore, from what Milly says, it would appear that its all my own
fault.
I should never have trusted Microsoft in the first place and should never
have installed the beta. So now I'm stuck with £100-worth of new 2007
software which cannot be loaded and an email program which has stopped
working. Damn it.

"Milly Staples [MVP - Outlook]" wrote:

Hey back atcha! The KB article covers removing EVERY beta product
installed which is why you may not have some of the references. If you
installed the optional programs and took the full load (sorry) then you
should have most of the entries in the KB article.

I know that uninstalling the beta can be problematic (had the problem on
1 machine but not the other 2). I am hesitant (oh heck, no I am not) to
remind everyone here who installed the beta and is now having problems
getting back their PRODUCTION machines that they were foolish in the
first place to install the beta on a working and required machine in the
first place.

Many of us here warned folks about the removal of the beta and possible
problems (beta software is not for the faint of heart) but people
blithely downloaded and installed away and are now in the whining phase,
to be expected surely, but entirely avoidable.

Also, Patrick Schmid, a new One Note MVP, has some excellent advice on
his site (http://www.pschmid.net) about the beta removal and a very nice
Ribbon Customizer tool - you should check it out. I know how much you
like control over how the software runs on your computer - and I am sure
that Patrick would appreciate comments from someone like you.


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.


--?
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Chad Harris asked:

| Yo Milly what up. After furious head scratching that MSKB was the
| solution I posted about 3 hours prior. It works as a facimile
| manual removal for the trial whos relationship with the MSI has been
| screwed up in Redmond. I also used the Windows Installer Cleanup
| Utility which helps for problematic Office and other
| uninstalls/installs in the future. Good to see ya. I drifted over
| to Office because the MSFT Office setup teams have done screwed the
| pooch again it seems.
|
| http://support.microsoft.com/kb/928218/en-us
|
| I didn't have every single reg subkey (maybe 3 of them in the MSKB
| and the first part of it was not helpful since the error where we
| couldn't uninstall the trial version of Office is the reason I
| deployed it in the first place, and the second part's MSI files
| simply weren't present but it got that trial version out of there.
|
| I'm going to ping some people on the Office team because the
| representative number of people who are having trouble removing the
| trial is significant and an Office trial is going to be downloaded
| until Office 2010 or whatever.
|
| Glad to see lol you're still into furiously scratching your head.
|
| CH
|
| From: "Milly Staples [MVP - Outlook]"
| <MillyS@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx>
| Subject: Re: Unable to remove beta version of Office 2007
| Date: Friday, February 02, 2007 9:42 PM
|
| http://support.microsoft.com/kb/928218/en-us
|
| --?
| Milly Staples [MVP - Outlook]
|
| Post all replies to the group to keep the discussion intact. All
| unsolicited mail sent to my personal account will be deleted without
| reading.
|
| After furious head scratching, maxklepp asked:
|
|| After a lot of trial and error I was finally able to install the
|| Office 2007 Trial version. However, I still have the Beta Version
|| also installed. When I try to remove this version I get the Error
|| Message "This product installation has been corrupted. Run setup
|| again from the CD, DVD, or other original installation source."
|| I don't have either of the original sources and am a little afraid of
|| doing it manually (only as a last resort). Any suggestions?
|| Thank you
|| Max
|
|
| CH
|
| "Milly Staples [MVP - Outlook]"
| <MillyS@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
| news:uwoVnzzRHHA.3948@xxxxxxxxxxxxxxxxxxxxxxx
| http://support.microsoft.com/kb/928218/en-us
|
| --?
| Milly Staples [MVP - Outlook]
|
| Post all replies to the group to keep the discussion intact. All
| unsolicited mail sent to my personal account will be deleted without
| reading.
|
| After furious head scratching, maxklepp asked:
|
|| After a lot of trial and error I was finally able to install the
|| Office 2007 Trial version. However, I still have the Beta Version
|| also installed. When I try to remove this version I get the Error
|| Message "This product installation has been corrupted. Run setup
|| again from the CD, DVD, or other original installation source."
|| I don't have either of the original sources and am a little afraid of
|| doing it manually (only as a last resort). Any suggestions?
|| Thank you
|| Max



.

Relevant Pages

  • Re: Office 2007 beta fails to uninstall
    ... this can be due to a corrupted installation ... prerelease version of the 2007 Microsoft Office system. ... I have to figure out a way to uninstall the MS Office Beta before I can ...
    (microsoft.public.office.setup)
  • Re: Office 2007 beta fails to uninstall
    ... Don't go with the beta, get the trial version from http://trymicrosoftoffice.com ... prerelease version of the 2007 Microsoft Office system. ... other installation source." ... I found the Article 928218 and then tried to uninstall the Microsoft ...
    (microsoft.public.office.setup)
  • Re: Office 2007 beta fails to uninstall
    ... || Office 2007 Beta 2 Technical Refresh ... ||| I have to figure out a way to uninstall the MS Office Beta before I ... DVD, or other installation source." ...
    (microsoft.public.office.setup)
  • Re: Uninstall Office 2007 beta
    ... If you run Setup from the Office 2007 CD, does it 'see' the installed copy? ... I now have a corrupted file in Word 2007 beta and it says to reinstall. ... Since the original installation, I received my Office 2007 kit and would ... Read other posts on a big complicated uninstall which I'll do if I have to ...
    (microsoft.public.office.misc)
  • yet another VS2005 beta 2 installation failure
    ... I'm having trouble installing VS2005 beta. ... for this component means "Fatal error during installation. ... Framework 2.0 Beta 2 is not installed. ... Visual Studio Tools for Office System 2005 Runtime Beta 2 ...
    (microsoft.public.vsnet.setup)
Loading