Re: Office 2007 beta fails to uninstall



http://support.microsoft.com/kb/928218/en-us

--?
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, arushiii@xxxxxxxxx asked:

| On Jan 20, 5:42 am, "Patrick Schmid [MVP]" <pdsch...@xxxxxxxxxxxxxxx>
| wrote:
|| Look up the error message on my RTM issues page linked below.
||
|| Patrick Schmid [OneNote MVP]
|| --------------http://pschmid.net
|| ***
|| Office 2007 RTM Issues:http://pschmid.net/blog/2006/11/13/80
|| Office 2007 Beta 2 Technical Refresh
|| (B2TR):http://pschmid.net/blog/2006/09/18/43 ***
|| Customize Office 2007:http://pschmid.net/office2007/customize
|| RibbonCustomizer
|| Add-In:http://pschmid.net/office2007/ribboncustomizer
|| OneNote 2007:http://pschmid.net/office2007/onenote
|| ***
|| Subscribe to my Office 2007 blog:http://pschmid.net/blog/feed
||
|| "estrei...@xxxxxxxxxxx" <estrei...@xxxxxxxxxxx> wrote in message
||
|| news:1169231536.417191.138450@xxxxxxxxxxxxxxxxxxxxxxxxxxxx:
||
||
||
||| I tried re installing the technical refresh and it gave me this
||| error:
||
||| "The detection failed, this can be due to a corrupted installation
||| database."
||
||| Then I tried installing the trial version Patrick suggested and
||| then I got this error:
||
||| "Setup is unable to proceed due to the following error(s):
||| The 2007 Microsoft Office system does not support upgrading from a
||| prerelease version of the 2007 Microsoft Office system. You must
||| first uninstall any prerelease versions of the 2007 Microsoft
||| Office system products and associated technologies.
||| Correct the issue(s) listed above and re-run setup."
||
||| I have to figure out a way to uninstall the MS Office Beta before I
||| can do anything else...
||
||| Do you have any suggestions?
||
||| lilstarrr
||
||| Patrick Schmid [MVP] wrote:
|||| Don't go with the beta, get the trial version from
|||| http://trymicrosoftoffice.com
||
|||| Patrick Schmid [OneNote MVP]
|||| --------------
|||| http://pschmid.net
|||| ***
|||| Office 2007 RTM Issues:http://pschmid.net/blog/2006/11/13/80
|||| Office 2007 Beta 2 Technical Refresh (B2TR):
|||| http://pschmid.net/blog/2006/09/18/43
|||| ***
|||| Customize Office 2007:http://pschmid.net/office2007/customize
|||| RibbonCustomizer
|||| Add-In:http://pschmid.net/office2007/ribboncustomizer OneNote
|||| 2007:http://pschmid.net/office2007/onenote ***
|||| Subscribe to my Office 2007 blog:http://pschmid.net/blog/feed
||
|||| "estrei...@xxxxxxxxxxx" <estrei...@xxxxxxxxxxx> wrote in message
|||| news:1169194603.812777.127210@xxxxxxxxxxxxxxxxxxxxxxxxxxx:
||
||||| I recently was asked to Beta test the 2007 Enterprise version. I
||||| downloaded and went to install it and I received:
||
||||| "Setup is unable to proceed due to the following error(s):
||||| The 2007 Microsoft Office system does not support upgrading from a
||||| prerelease version of the 2007 Microsoft Office system. You must
||||| first uninstall any prerelease versions of the 2007 Microsoft
||||| Office system products and associated technologies.
||||| Correct the issue(s) listed above and re-run setup."
||
||||| I tried to unstall through Add/Remove program but I receive:
||||| "This product has been corrupted. Run setup again from the CD,
||||| DVD, or other installation source."
||
||||| I found the Article 928218 and then tried to uninstall the
||||| Microsoft Office Professional Plus 2007 T2R(Beta) and I get an
||||| error message saying:
||
||||| "This product has been corrupted. Run setup again from the CD,
||||| DVD, or other installation source."
||
||||| I try to uninstall with Windows Install Clean Up and I get this
||||| error message:
||
||||| "This installation package could not be opened. Verify That the
||||| Package Exists and that you can acces it"
||
||||| I have been all over the web since this morning trying figure out
||||| how to uninstall it with no luck at all. I do not have the
||||| Original set up files any more and MS has eliminated access to
||||| downloading it again. I am at a loss as to what I should do..
||||| then I found this and thought there might be a glimmer of hope
||||| still...
||
||||| I am currently trying to reinstall the Tech Refresh listed on
||||| your blog to see if I can then try to uninstall it from there. I
||||| will repost to let you know if that works!!!!
||
||||| I would really like to start testing the 2007 enterprize beta
||||| soon.. any ideas?
||
||||| I appreciate any help you can offer!
||
||||| Lilstarrr- Hide quoted text -
||
|| - Show quoted text -
|
| Hi,
|
| I am trying to uninstall Microsoft Office Professional 2007 Beta but
| when I click on uninstall, it says "Product installation has been
| corrupted. Run installation again from CD/DVD or other installation
| source."
|
| I also downloaded and installed the Beta Technical refresh. I need to
| get rid of both of these.
|
| Please help!!!
.



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