Re: office 2003 can`t modify the normal.dot

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Normal.dot is on a network file? Normal.dot MUST be installed on the local drive with Office. It won't work on a network drive.

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Terry Farrell - MS Word MVP

"Jacques Trépanier" <zx_jacques@xxxxxxxxxxx> wrote in message news:%236xluNmDHHA.996@xxxxxxxxxxxxxxxxxxxxxxx
Hi,

No, we don`t have that software installed here. Only the Reader.

I can add that when you add an icon to a tool bar the Normal.dot file (which is on the users network drive) doesn`t get updated when you close Word. But if the user tries this from another PC then all is allright.

Regards,

"Terry Farrell" <terryfarrell@xxxxxxx> a écrit dans le message de news: ED59CA15-1C4E-4A1E-8C52-94F3B522AE98@xxxxxxxxxxxxxxxx
Suspiciouly like Adobe Acrobat v7? If Acrobat (full writer) is installed, go to Adobe and get the updated add-ins for Office.

--
Terry Farrell - MS Word MVP

"Jacques Trépanier" <zx_jacques@xxxxxxxxxxx> wrote in message news:OxDVWcaDHHA.4844@xxxxxxxxxxxxxxxxxxxxxxx
Hi all,

I have a user with office 2003 Sp2 that has this problem. Whatever changes is done to office, the change is not kept after closing the office application and starting it again. It`s like office can`t modify the Normal.dot file.

If the same user does the same on a similar computer than it works. What can be the problem ?

Regards,





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