Re: Windows is preparing to install

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Believe me. There's not.

I have seen this error on more than one computer. It seems to be a windows
installer problem possibly linked to Symantec. But, I know I can get Outlook
2002 to totally uninstall and wonder if that is hanging me up. When it
happens and I look at cntl alt del, the active process IS the Outlook 2002.

How can I get a clean install?

"Milly Staples [MVP - Outlook]"
<MillyS@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:OjaGPaVAHHA.3620@xxxxxxxxxxxxxxxxxxxxxxx
There should be an application name in the title bar or something... this is
not the complete error message.

--?
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Mark or Libbie McCutcheon asked:

| That is the complete msg and it is when I open Outlook or if I pull up
| search from the start menu and search for a file name,
|
|
| "Milly Staples [MVP - Outlook]"
| <MillyS@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
| news:ueDOTxTAHHA.4212@xxxxxxxxxxxxxxxxxxxxxxx
| What is the complete message and did you let it install when it
| prompted?
|
| --?
| Milly Staples [MVP - Outlook]
|
| Post all replies to the group to keep the discussion intact. All
| unsolicited mail sent to my personal account will be deleted without
| reading.
|
| After furious head scratching, Mark or Libbie McCutcheon asked:
|
|| after installing Office 2003 keep getting this msg when I go into
|| outlook or do a file search.
||
|| If I totally uninstall Office 2003 it stops.
||
|| I suspect either there is a residual entry for Outlook 2002 or
|| Symantec, which is not installed any more. Can someone please help
|| get rid of this error so I can use Outlook?


.

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