Re: Patch Package defies solutions
- From: Todd <Todd@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Sat, 30 Sep 2006 20:51:01 -0700
I am having almost the same issue. When I open Outlook, I get an error from
Word 2003, and it tells me to reinstall, or repair it.
When I attempt to run it from the cd, I get the same error as posted above.
I have tried the registry fix, and then went right to the uninstall, and I
get the same error.
I did the logging, and get an exit error of 1635. If you want, I can post
the whole log file here if it would help, or I can start a whole new thread
for my issue?
When I open outlook, it apprears as though it is not downloading email at
all.
Thanks
Todd
"Caladona" wrote:
Install Frontpage 2003 with a verbose logging switch and post it back to this.
site
Place CD, don't autorun, if it does, then stop it.
Start | Run, cd drive letter:\setup.exe /L*V C:\frontpage.txt
Post the frontpage.txt to the site.
How long ago did you run the Windows installer cleanup utility?? If it was
lately, then you need to call into Support again - the installer cleanup
utility contains an engine that will break your windows installer cached
patches information. Ask for Pro level support instead of Personal support.
I can look at the log file if you can post it to this thread.
Also,
"John" wrote:
I'm afraid I'm not being clear on the exact nature of the problem. I have
separate installation cd's for Office XP Standard (2002) and Frontpage 2003.
I don't need to update them, I need to install them in the first place. This,
I cannot do as I receive the error message "This Patch package cannot be
opened. Contact the application vendor to verify that this is a valid Windows
Installer patch." I have reviewed the Knowledge Base and followed the
recommendations without success and have had no help from Microsoft tech
specialists in Office XP or Windows XP. Judging from the other similar
problems in this thread, there is a conflict among the various Office
installers.
"ANONYMOUS" wrote:
OK, now I understand what the problem is. You need to install SP for
Office XP separately from SP for Frontpage 2003. Do you get this? If
you have Office XP with Frontpage then you can't have Frontpage 2003!
Are you trying to install Frontpage 2003 SP when you have the product?
Did you buy FP 2003 separately on its own?
Office XP came with Frontpage (let us call this 2002) and so you only
need this SP:
http://www.microsoft.com/downloads/details.aspx?FamilyId=85AF7BFD-6F69-4289-8BD1-EB966BCDFB5E&displaylang=en#filelist
If you have FP 2003 also, then look for SP2 for Office 2003.
This should solve your problem.
hth
John wrote:
The issue involves an error of Windows office installer rather than an update
patch to an existing program. When trying to install Office XP or Frontpage
2003, the installation stalls and gives the error"The Patch package cannot be
opened. Please contact your vendor." There are numerous threads in this forum
with same problem. My issue is that the recommended solutions don't allow me
to install these programs. I believe it's a registry problem, but don't know
how to fix it. Thanks.
"ANONYMOUS" wrote:
Have you tried downloading the patch again? It could be corrupted.
Which patch is this? Could it be SP2 patch of Office 2003? I am not
trying to be difficult but "Windows XP & Frontpage 2003" does not make
sense. You need to download patches for OS separately from Office
products unless you have opted for automatic updates. If this is the
case then auto-update will do everything for you.
hth
John wrote:
I have received the "Patch Package cannot be opened, etc. while trying to
install Windows XP & Frontpage 2003. I have tried all the methods using the
Installer clean up utility and Support 295823. I have a new Dell desktop
which was installed with Works Suite which I have removed, cleaned etc. A
Windows support tech and an Office tech have been unable to help. Dell
support is useless. Is there any way I can fix this short of reinstalling
Windows XP Media Edition? Thanks, John
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