Re: Reactivate Office 2003 Student & Teacher

Thank you Gyorgy. Having gone through all the steps suggested I ended up
phoning MS who led me through the process to uninstall, re-install and
activate the program. They were very helpful and the program appears to be
running OK now.

Many thanks for your time and assistance.

"Gyorgy Moldova [MVP]" wrote:

it won't hurt.

i recommend deleting the regkeys

For Office 2003:
HKEY_LOCAL_MACHINE \Software\Microsoft\Office\11.0\Registration

(of course, export the keys first as a backup)

hth
g"willem" <willem@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:617422DA-16B3-407F-B29D-F9CB417125A7@xxxxxxxxxxxxxxxx
Thanks again.

I did find this in the knowledge base and deleted Opa11.dat. This made no
difference. However I did note that there was an Opa11.bak file as well.
Should this too have been deleted? I am a bit hesitant when it comes to
deleting Registry files. Thanks for your help so far.

"Gyorgy Moldova [MVP]" wrote:

Could you follow the steps outlined in

http://support.microsoft.com/?scid=kb;en-us;823527&spid=2488&sid=776

hth
g

"willem" <willem@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:245B5752-F8E3-4EE1-8627-FC9BD244F653@xxxxxxxxxxxxxxxx
Thank you for responding.

When I start Word it comes on as usual. Only when I open a file and
want
to
use it, or when I wish to start a new document, I get the following
error
message

'this modification is not allowed because the document is locked'.

From this I gather that I am getting restricted functionality. In
fact
the
activate option is not greyed out it just does not work when I click on
it.

I should have indicated that I am in the UK.

"Gyorgy Moldova [MVP]" wrote:

on the pc, where the activate option is grayed out...when you start
Word,
do
you get any dialog boxes prompting you to activate?

If not, is Word in restricted functionality mode (e.g. can you edit
new
documents and such)?
"willem" <willem@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:4C5CD454-5CE2-4751-A985-BFEC5F68480B@xxxxxxxxxxxxxxxx
I have Office 2003 Student & Teacher which allows for 3 PCs to
operate.
One
is on my daughter's laptop and one was on my desktop. My desktop
crashed
and
I have had a new hard disk drive, motherboard and ram installed.
Whilst
awaiting repair I purchased a laptop and installed Office 2003 on
it.
I
now
wish to reactivate Office 2003 on my desktop but cannot get the
'activate'
command on the Help menu to work as it is greyed out.

How can I re-activate Office 2003 on my desktop now that it has been
activated 3 times. I cannot find out the phone number to activate
by
phone
as to obtain that I need to start the activate process - Catch 22!
Can
some
one provide the phone number so that I can at least contact MS to
start
the
process. I only wish to obtain what I was promised - use on three
PCs.









.

Relevant Pages

  • Re: Reactivate Office 2003 Student & Teacher
    ... From this I gather that I am getting restricted functionality. ... is Word in restricted functionality mode (e.g. can you edit new ... awaiting repair I purchased a laptop and installed Office 2003 on it. ...
    (microsoft.public.office.setup)
  • Re: Reactivate Office 2003 Student & Teacher
    ... i recommend deleting the regkeys ... From this I gather that I am getting restricted functionality. ... is on my daughter's laptop and one was on my desktop. ...
    (microsoft.public.office.setup)
  • Re: Address Book(s) problem
    ... Well I solved the problem......with advice from HTH that I got in one ... I simply dragged the Address book icon into the Kingston from both ... With the Kingston plugged into the Laptop I can read each Address Book ... the import source won't be able to identify wab files in the Kingston ...
    (microsoft.public.windows.inetexplorer.ie6_outlookexpress)
  • Posteingang leert sich selbst
    ... Laptop und...." ... Viele Grüsse aus München ... Walter Steinsdorfer ...
    (microsoft.public.de.german.exchange2000.general)