Re: Reactivate Office 2003 Student & Teacher

Thanks again.

I did find this in the knowledge base and deleted Opa11.dat. This made no
difference. However I did note that there was an Opa11.bak file as well.
Should this too have been deleted? I am a bit hesitant when it comes to
deleting Registry files. Thanks for your help so far.

"Gyorgy Moldova [MVP]" wrote:

Could you follow the steps outlined in

http://support.microsoft.com/?scid=kb;en-us;823527&spid=2488&sid=776

hth
g

"willem" <willem@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:245B5752-F8E3-4EE1-8627-FC9BD244F653@xxxxxxxxxxxxxxxx
Thank you for responding.

When I start Word it comes on as usual. Only when I open a file and want
to
use it, or when I wish to start a new document, I get the following error
message

'this modification is not allowed because the document is locked'.

From this I gather that I am getting restricted functionality. In fact
the
activate option is not greyed out it just does not work when I click on
it.

I should have indicated that I am in the UK.

"Gyorgy Moldova [MVP]" wrote:

on the pc, where the activate option is grayed out...when you start Word,
do
you get any dialog boxes prompting you to activate?

If not, is Word in restricted functionality mode (e.g. can you edit new
documents and such)?
"willem" <willem@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:4C5CD454-5CE2-4751-A985-BFEC5F68480B@xxxxxxxxxxxxxxxx
I have Office 2003 Student & Teacher which allows for 3 PCs to operate.
One
is on my daughter's laptop and one was on my desktop. My desktop
crashed
and
I have had a new hard disk drive, motherboard and ram installed.
Whilst
awaiting repair I purchased a laptop and installed Office 2003 on it.
I
now
wish to reactivate Office 2003 on my desktop but cannot get the
'activate'
command on the Help menu to work as it is greyed out.

How can I re-activate Office 2003 on my desktop now that it has been
activated 3 times. I cannot find out the phone number to activate by
phone
as to obtain that I need to start the activate process - Catch 22! Can
some
one provide the phone number so that I can at least contact MS to start
the
process. I only wish to obtain what I was promised - use on three PCs.






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