Re: Cannot Update to Office 2003: Not an Office adminstrator

So, you installed an OS and Office 2003 clean on a new drive, and you can't
update it? What OS, and what flavor of Office 2003? Is it a retail
package, or...?

--
Susan Ramlet
MVP - Office

Please reply to the newsgroups where others may benefit.


"DavidAtCaspian" <DavidAtCaspian@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:CEF1D367-AB5C-4F36-9C04-79196457872F@xxxxxxxxxxxxxxxx
Susan:
Sorry, posted wrong diagnosis of problem!
Cannot download SP2: The office update site says that Office has been
updated by a network administrator and that SP2 'should' not be
downloaded.
it then makes it impossible to do so.

The machine has never been on a network BUT
In having the do a clean install due to a RAID mirros collapse, I had most
of my original files on the second drive. Many of them (even my own data)
came up 'access denied' when I tried to copy them over.
In order to get them at all I had to take ownwership of them via 'non
simple' security.
Having many similar problem elsewhere, I took ownership of everything on
the
old drive.
BUT the new drive has only been clean installed, by me from original MS
cds.
I tried disconnecting the old drive, but still Office update won't let me
download anything
Basically all I need to do is to override whatever is making the system
think that I have an administraive installtion of office.

Hope that is clearer.
Thanks

David


"Susan Ramlet" wrote:

Hi, DavidAtCaspian,

Could you post back with the exact error message?

Not sure if it's related to the following or not:

http://support.microsoft.com/kb/310777/en-us

--
Susan Ramlet
MVP - Office

Please reply to the newsgroups where others may benefit.


"DavidAtCaspian" <DavidAtCaspian@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in
message
news:2F3BBFAA-F407-4C0C-B524-4641B2D30823@xxxxxxxxxxxxxxxx
Anyone seen this before.
have just done a complete clean re-install. - Full reformat.
XPro, fully patched.
Installed Office 2003 pro. No trouble.
Logged into Office update, downloaded SP2, but it will not install
because
I
am not an
"Office Product Administrator".
Any idea what this means? Never seen it before. Machine is not
networked
and
has only one user.





.

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