Pre-installed Office



We bought a lap-top and bought a copy of Office 2003 Basic.
The machine got terminally damagd and was replaced with a new one that had a
trial version of Office pre-installed.
As we already owned a copy of Office I ran the uninstall utility and then
reinstalled Office.
Everything is OK apart from Outlook 2003.
I'm a pretty competent user but don't seem to be able to get the out going
mail server configured properly.
I've just about everything.
The bizarre thing is that when I uninstall Outlook from Control Panel I get
a successful de-installation message but it's still there on the menu bar
runnung just fine. Also if I do press send/receive with only one account I
get two pairs of sent/receive sessions in the dialog box. It's as though
I've got two instances of Outlook co-existing.
I don't want to lose all my data so any suggestions short of reformating the
hard disk would be appreciated.



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Relevant Pages

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