Re: Removal/Install Office 2000
- From: Gerry Hickman <gerry666uk@xxxxxxxxxxx>
- Date: Wed, 10 Aug 2005 23:31:42 +0100
Hi,
I don't see anything in the log about an invalid key? Looks like setup is OK, but MSI is not happy. Are you running this from a CD, and if so, where did you get the CD?
Ryan wrote:
I tried all methods that you listed and on the first method this is what i get in the install.txt log
c:\install.txt
- - - - - - - - - - - - - - - - - - - - - - -
Launch Setup 8/10/2005 9:23:01 AM /L*V c:\install.txt PIDKEY=***************** /qb
Detected Windows Info:
PlatformId = 2
MajorVersion = 5
MinorVersion = 0
Setup path: C:\Office2000\SETUP.EXE
Recognized command line switch: /L*V
** Switching to new log file passed on command line. **
8/10/2005 9:23:01 AM
Adding property...PIDKEY=*****************
Recognized command line switch: /qb
Searching for .INI file: SETUP.INI
C:\Office2000\FILES\SETUP\SETUP.INI
Settings file located: C:\Office2000\FILES\SETUP\SETUP.INI
NT Version 5 detected
NT Service Pack 0x0 detected. (Minimum 0x600 required)
Loading MSI Library....
C:\WINNT\system32\MSI.DLL
.. succeeded.
DllGetVersion succeeded.
Using Darwin Version 1.10.1029.0 from .ini file
Minimum MSI version required is 1.10.1029.0
MSI.DLL version installed now is 3.1.4000.0
Trying to get version of C:\WINNT\system32\msiexec.exe
...succeeded.
C:\WINNT\system32\msiexec.exe is version 3.1.4000.1823
Reading settings file C:\Office2000\FILES\SETUP\SETUP.INI
Located: C:\Office2000\PROPLUS.MSI
Package to install: C:\Office2000\PROPLUS.MSI
Checking for Windows Installer....
C:\WINNT\system32\MSI.DLL
.. succeeded.
Checking for any beta version of the product.
Tahoma (TrueType) listed in C:\Office2000\FILES\SETUP\SETUP.INI is Version 2.30
Tahoma (TrueType) is already on the system, no need to install newer font
Tahoma Bold (TrueType) listed in C:\Office2000\FILES\SETUP\SETUP.INI is Version 2.30
Tahoma Bold (TrueType) is already on the system, no need to install newer font
OSP - Display full UI
Windows NT version sufficient - OSP does not need to be installed on this system.
Office-specific properties added: PIDKEY=*****************
General properties added: LAUNCHEDFROMSETUP=1 SETUPEXEPATH=C:\Office2000\
Writing Task:
C:\WINNT\system32\msiexec.exe
/I C:\Office2000\PROPLUS.MSI SKIPOSPCHECK=1 METRICSSOURCE="C:\Office2000 /L*V c:\install.txt ***************** /qb" PIDKEY=*****************LAUNCHEDFROMSETUP=1 SETUPEXEPATH=C:\OfficeXP\ /qb
Looking for setup tasks to process.
8/10/2005 9:23:01 AM WaitForMsiExecDone...
8/10/2005 9:23:01 AM WaitForMsiExecDone exits
Verifying install package is available
DWSETUPLOGFILE=c:\install.txt
DWMSILOGFILE=c:\install_Task(0001).txt
Command Line Logging Parameters: /I C:\Office2000\PROPLUS.MSI SKIPOSPCHECK=1 METRICSSOURCE="C:\Office2000 /L*V c:\install.txt ***************** /qb" PIDKEY=*****************
LAUNCHEDFROMSETUP=1 SETUPEXEPATH=C:\Office2000\ /qb /l*V c:\install_Task(0001).txt LOGVERBOSE=1
8/10/2005 9:23:01 AM Executing Task:
Microsoft Office 2000 Premium
"C:\WINNT\system32\msiexec.exe" /I C:\Office2000\PROPLUS.MSI SKIPOSPCHECK=1 METRICSSOURCE="C:\Office2000 /L*V c:\install.txt PIDKEY=***************** /qb" PIDKEY=*****************
LAUNCHEDFROMSETUP=1 SETUPEXEPATH=C:\Office2000\ /qb /l*V c:\install_Task(0001).txt LOGVERBOSE=1 DWSETUPLOGFILE=c:\install.txt DWMSILOGFILE=c:\install_Task(0001).txt
Type: msi
Ignore Return Values: False
Reboot: False
Successfully launched MsiExec.... 8/10/2005 9:23:57 AM Chained install return code: 1603 Shutting down chained setup processing. Set Verbose logging for subsequent setup.
***** Setup exits 8/10/2005 9:23:57 AM (return = 1603)
****please help it still doenst work, the screen i get is the windows installer then after about a minute or so it disappears with no errors.
Thanks
"garfield-n-odie" wrote:
Why did you uninstall Office 2000? Uninstalling and reinstalling seldom fixes anything.
See http://support.microsoft.com/?kbid=842566 "'This is an invalid CD Key value' error message when you try to install Microsoft Office".
If you still can't get the CD key to work, then uninstall Office 2000 again, download and run one or both of the removal utilities at:
http://support.microsoft.com/?kbid=239938
Utility to completely remove remaining Office CD1 files and registry entries
http://support.microsoft.com/?kbid=247674 OFF2000: Utility to Completely Remove Remaining Office CD2 Files
... and then try to reinstall Office 2000.
"Ryan" wrote:
Hello I am currently running windows 2000 service pack 4. I recently uninstalled office 2000 and am now trying to reinstall but everytime I get to the point it ask for the cd key it says that its invalid. I know it is valid because I tried it on another pc and it works perfectly fine. Is there something in the registry that I may have to delete because of the previous installiation? HELP ME PLEASE, this computer the office is installed on is vital to our day to day operations. Any help is appreciated. Thanks in advance
-- Gerry Hickman (London UK) .
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