Re: Help! Office 2000 pro install broke my win2k box

Bob, Can-So

Thanks for your help so far. You're going to love the ending to this
tale... ;)

You recall I'd upgraded my machine, well one of the other things I did
was put more RAM in it. Now before I'd upgraded it, I had Office 97 on
there - it was just the only cd I had available when I was setting it
up, and I don't actually use the Office suite that much. But with the
upgrade, I though I might as well put Office 2000 on it. That, of
course, was when all hell broke loose, as you know.

Anyway, I've now cleaned up my machine as per your instructions, but
I've got a job going out soon, and I need MS Access. Instead of
suffering with the Office 2k install, I thought I'll just go back to
Office 97. You know what's coming up, don't you?

1. Install Office 97, and at the end of the installation "bdrintl.dll
was unable to register itself." Google, find bdrfix.exe, download &
run.
2. Reboot, install Office97, reboot, yeah everything ok except... No
MSAccess.exe - what - the shortcut is there in the start menu but the
physical file itself is not on my hard drive in c:\program
files\microsoft office\office.
3. Google, find the stuff about hatton.ttf & the shared dll thing in
the registry, fix that, reinstall, reboot, repair the installation,
still no MSAccess.exe
4. Completely uninstall, reboot, reinstall, reboot, no MSAccess.exe.
Copy the file from the cd, but of course it needs various dlls which
aren't present.
5. Google, find somewhere on microsoft that says the installation
physically searches the hard drive for later versions of msaccess. Of
course the Office 2000 version was hanging around in a program files
folder that I'd renamed. Removed all that, cleaned up disk.
6. Completely uninstall, reboot, reinstall, reboot, no MSAccess.exe.
7. Found and ran eraser97.exe, reboot.
8. Repair office 97 install, reboot, no access
9. Uninstall office 97, reboot.
10. MANUALLY went through the registry and deleted any key referencing
c:\progra~1\micros~1\office, c:\program files\microsoft office\office
and g:\office (the installation cd).
11. MANUALLY removed any key referencing msaccess.exe
12. Reboot to make sure things are ok.... yep.
13. Reinstall office, for some reason it doesn't need a reboot this
time and - YES YES YES YES YES! we have MSAccess.exe
14. Go and have a cup of tea to calm down.
15. Click Start\Programs\Microsoft Office\Microsoft Access ..........
It immediately comes up with a message box saying "Out of Memory". OUT
OF FREAKING MEMORY???? OUT OF FREAKING MEMORY???? I have 1.2Gb of ram.
This machine is a monster. No. Noooooohhhh.
15. Google.
16. Find article 161255 - MS Access does not work on a machine with >
1gb ram. unless you install jet 3.51.
17. To install jet 3.51, you need office 97 sr-2.
18. To install office 97 sr-2 you need office 97 sr-1

I am unhappy. I am tired. And I've lost about 2 full days of work on
this.
I have yet to install the service packs & jet update, but if they break
anything (my software uses ODBC to manipulate a database) then I will
probably kill myself.

Dave

P.S. I do appreciate your help, I'm just letting off steam here.

.

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