Re: Fatal Error when attempting reinstall or repair
- From: "Steve C" <SteveC@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Sun, 19 Jun 2005 09:02:01 -0700
I did a complete uninstall and reinstall and everthing appears to be fine
now, with one exception. The Office Professional 2003 setup files are
missing when I do a disk cleanup. Before I would always uncheck that box in
Disk Cleanup, so that my setup files would remain, saving me from using my CD
each time. Any ideas? Thanks!
"Susan Ramlet" wrote:
> Well, sort of...
>
> If Office 2003 isn't working properly, yes, you could try to uninstall it
> first, then re-install it. You might also read those two text files to see
> if they give you any clue as to why setup is failing.
>
> How to use a setup log file to troubleshoot setup problems in Office 2003
> http://support.microsoft.com/kb/826511/
>
> If all else fails, try using the Windows Installer Cleanup Utility to remove
> all installer references to Office 2003, then re-install it.
>
> 290301 - Description of the Windows Installer CleanUp Utility:
> http://support.microsoft.com/default.aspx?scid=kb;en-us;290301&Product=offxp
>
> You may still have Office XP components installed, and that's okay (as long
> as you want them). If you don't want them, use the Windows Control Panel's
> Add/Remove Programs applet to uninstall the things you no longer want.
>
> --
> Susan Ramlet
> MVP - Office
>
> Please reply to the newsgroups where others may benefit.
>
>
> "Steve C" <SteveC@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
> news:8C3AA669-5911-40B2-B60C-E3A908E41F90@xxxxxxxxxxxxxxxx
> > C:\DOCUME~1\Steve\LOCALS~1\Temp\Microsoft Office 2003
> > Setup(0004)_Task(0001).txt
> > C:\DOCUME~1\Steve\LOCALS~1\Temp\Microsoft Office 2003 Setup(0004).txt
> >
> > Not exactly. When opening a document, for example, it reflects that I have
> > Office XP Professional, NOT Office Professional Edition 2003, like I had
> > before. Does that help?
> >
> > "Susan Ramlet" wrote:
> >
> > > Hi, Steve C,
> > >
> > > Would you post all the text of the error message here, please?
> > >
> > > Are the applications working? What is the reason for the repair /
> > > re-install?
> > >
> > > --
> > > Susan Ramlet
> > > MVP - Office
> > >
> > > Please reply to the newsgroups where others may benefit.
> > >
> > >
> > > "Steve C" <SteveC@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
> > > news:3B0613F6-6725-406B-A06A-CD4353C67C12@xxxxxxxxxxxxxxxx
> > > > When attempting to repair or reinstall my Office Professional 2003 on
> my
> > > > Windows XP Pro, I keep receiving a fatal error message that states
> that
> > > the
> > > > reinstall or repair was halted. Should I uninstall Office, and then
> > > reinstall
> > > > it or are there other suggestions? All valid help is appreciated.
> > > >
> > > > Steve C. / Ohio
> > >
> > >
> > >
>
>
>
.
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