Re: Problems with Setup Bootstrapper
- From: "Susan Ramlet" <susan@mvps-dot-org>
- Date: Fri, 10 Jun 2005 10:45:09 -0500
Hi, Frank,
You could try the steps in this article:
"The Windows Installer service could not be accessed" error message when you
try to install Office:
http://support.microsoft.com/?kbid=324516
I'd also try running a scandisk and defragmentation on your system before
doing this.
If that doesn't work, you might try re-installing Windows XP.
--
Susan Ramlet
MVP - Office
Please reply to the newsgroups where others may benefit.
"Frank Rice" <frice@xxxxxxxxxxxxx> wrote in message
news:OswO%234SbFHA.2212@xxxxxxxxxxxxxxxxxxxxxxx
> Hi,
> I am trying to uninstall Office 2003. I go to Add/Remove programs,
> navigate to Office, click Remove, and then I get an error that the
Microsoft
> Setup Bootstapper encountered an error and must close. My question is
where
> is that bootstrapper installed from? Windows? I'm running Windows XP. Is
> there a way I can install over the faulty one?
>
> Thanks for your help.
>
>
.
- References:
- Problems with Setup Bootstrapper
- From: Frank Rice
- Problems with Setup Bootstrapper
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