Re: Product Key being rejected

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You should have uninstalled the trial version first. See http://support.microsoft.com/?kbid=836178 "You receive an 'invalid product key' error message when you start an Office 2003 program after you install Office Professional Edition 2003" for more information. Be sure to back up your Outlook .pst file(s) from the trial version before you uninstall.

Cheryli wrote:
I just installed Office Pro 2003 on my new HP which came with a trial version of Office. I did not uninstall the trial version first. When I go to open Outlook for the first time, it asks for the product key. The product key worked for the install but it says i am using the wrong product key when I try to use it on this first use of Outlook. What am i doing wrong? 

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