Re: Office Upgrade from Network CD
From: Jacky Gu [MSFT] (v-jackyg_at_online.microsoft.com)
Date: 01/13/05
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Date: Thu, 13 Jan 2005 10:21:32 GMT
Hello Glm,
Thanks for your update.
I am just checking to see how this is going. Based on my experience,
upgrade version of Office can not be directly installed without any the
previous version Office. You can contact Microsoft Customer Service to
obtain a CD or a new license key to do it.
If you need any assistant on this issue, please drop me a line. I am
looking forward to your reply and glad to help you.
Hope this helps!
Sincerely,
Jacky Gu
Microsoft Online Partner Support
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| Subject: Re: Office Upgrade from Network CD
| References: <opskbdhshn16xmc7@artemis.mshome.net>
<OZsssNm9EHA.3820@TK2MSFTNGP11.phx.gbl>
| Message-ID: <opskc20kg816xmc7@artemis.mshome.net>
| Date: Sun, 09 Jan 2005 19:44:34 -0500
| From: Glm <nospam@nospam.com>
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| On Sun, 9 Jan 2005 07:53:53 -0800, Milly Staples [MVP - Outlook]
| <MillyS@donteventhinkaboutmailingmemvps.org> wrote:
|
| > If you install the previous version (97?) and then install the latest
| > version and allow it to completely upgrade the prior version (uninstall
| > it)
| > does this work?
| >
| > --�
| > Milly Staples [MVP - Outlook]
| >
|
| Thank you, Milly. This may well work, but I am keen - if at all possible
| - not to install Office 97 and then upgrade. I am aware of people who
| have had problems wirth this approach and I am hoping that I can do it
| another way - reinstalling XP on a machine with no CD-ROM would clearly
be
| a veritable pain.
|
| Any other thoughts would be appreciated. Spoke to MS customer support -
| they said it was possible, but I am going to have to wait until tomorrow
| (when the Office Helpline opens) and that isn't practicable!
|
| Apologise for the double posting previously.
|
|
| Glm
|
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