Re: New Hardrive - Cloned it but Office is messed up!

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From: Glenn (Glenn_at_provider.org)
Date: 11/20/04

  • Next message: Glenn: "Re: New Hardrive - Cloned it but Office is messed up!"
    Date: Sat, 20 Nov 2004 15:01:34 -0500
    
    

    Prof G wrote:
    > My IT support guys can't figure this one out... hopefully one of you can.
    >
    > My old hard drive was about to die, so I bought a new one (Western Digital
    > 80 gig).
    > I used the software that came with the new drive to clone my old drive.
    > Everything was copied over very nicely, except for my MS Office XP Pro stuff.
    > The icons are gone and some programs don't work properly.
    > I got a message, suggesting I get out my disks and run 'setup' and 'repair'.
    > When I put in the disk and tried to run setup, I get:
    > "This patch package could not be opened. Verify that the patch package
    > exists and that you can access it, or contact the application vendor to
    > verify that this is a valid Windows Installer patch package." I tried to run
    > setup everyway I know how (from start menu, from My Computer, etc)
    >
    > My IT guy tried his disk too and got the same message.
    >
    > OK, so I went into the Control Panel, "Add or Remove Programs" and tried to
    > remove the program for a fresh install. I got the same message.
    >
    > I tried to download all the updates from microsoft updates - I am all up to
    > date.
    > I tried all this with my old drive as the slave and with my old drive
    > completely disconnected.
    >
    > What do I do now?
    > Whoever can offer advice will be tremendously appreciated!
    Go to goggle & search fro a message in Microsoft.public.office update
    dated November 07 2004 7:09PM she posted information on how to solve
    your problem as i had the same problem


  • Next message: Glenn: "Re: New Hardrive - Cloned it but Office is messed up!"

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