Re: I've had to reinstall whole system several times
From: DL (dl_at_spoofmail.nothere)
Date: 10/01/04
- Next message: Arnold Gao [MSFT]: "RE: Frontpage2002 Upgrade to F2003 with Group policy"
- Previous message: Thommy Larsson MAP Skandinaviska AB: "OLAP cubes in Project Server 2003"
- In reply to: Gene F: "Re: I've had to reinstall whole system several times"
- Next in thread: Genef: "Re: I've had to reinstall whole system several times"
- Reply: Genef: "Re: I've had to reinstall whole system several times"
- Messages sorted by: [ date ] [ thread ]
Date: Fri, 1 Oct 2004 11:05:16 +0100
Sad story, however
You really should have a current upto date AV app and Firewall installed.
ZoneAlarm has a free version, blocks incoming + outgoing whereas default
Winxp firewall only stopps incoming.
All the major AV vendors have a free on line scan process.
You might also want to download, update and run both Adaware and SpyBot,
both free.
Crashing whilst only on the internet may indicate a modem or win connection
prob, assuming no trojan/virus.
I assume also that both win and office are patched, if so first try
the scannow command, see win help.
Test pc if still a problem,
Try; http://www.perfectdrivers.com/howto/msconfig.html
msconfig, an MS app.
In services tab, hide all MS, then untick the rest
In start up tab, untick all
Reboot sys
If problem cured its a process of illimination to find the problem
service/startup.
If still a problem try
http://www.dependencywalker.com/
read about it, then run yr office app via this to see if it indicates the
problem
Finally the MS support via email is actually quite helpfull, and doesnt
cost.
good hunting
"Gene F" <anonymous@discussions.microsoft.com> wrote in message
news:1eb001c4a76d$71aca430$a401280a@phx.gbl...
> Well what originally happened is that my system was
> attacked by a virus or something happened. I had lost my
> Office SBE disk, due to house fire and moving; the
> builder of the System used OEM disks and he was no longer
> in business and so I called Microsoft and explained the
> situation. They sent a new SBE disk for a $40 fee since I
> had a really good excuse and I supplied the PO verifying
> I had acually bought the SW originally. Well when it came
> time to activate I didn't have the Key Code. So another
> call to Microsoft and they reluctantly gave me the Key
> Code. . . I'm happy again.
> However not long after I actually activated and started
> to use the SW this problem happened. I installed again
> and then when I tried to activate over the internet it
> said that I had to call ta activate. Microsoft tech was
> again doubtful but gave me the authorazation code to get
> it going. It wasn't long after that that it crashed
> again. Always while on the Internet; never while I was
> just using it off line. After a few more times of re-
> installing it, I got tired of this; so I thought
> somebody must be targeting my system. Then I bought Virus
> program AND GHOST and installed on a NEW disk. This time
> I was going to narrow it down.
> Strange thing is that I can "activate" now without being
> forced to make the phone call to prove I'm not installing
> this on more than one computer. So somewhere they have
> made one of two decission; either I'm still having
> trouble and reinstalling this OR that I'm a pirate and
> they are bombing my system. So while Microsoft is
> protected from piracy I still don't have access to my
> machine; have bought two programs to protect myself and
> still cannot get online once I activate the product.
> So you can understand why I have been a little paranoid.
> I'm also upset that I would have to pay for another
> service call for support; so I'm trying this approach
> right now.
> This is a system that worked for years before this
> happened.
>
> So lets assume I'm just paranoid. I'm thinking that I
> need to make the call and pay for an incident to get to
> the bottom of this. Or I've got some driver that I'm
> installing that is causing such a conflict that it
> corrupts my OS????? There are ASUS disks that I use for
> the Video card and Audio drivers.
>
> What if I reinstall from scratch on a brand new piece of
> hardware? I should go down to Frys and get a new
> motherboard and start over.
>
>
> >-----Original Message-----
> >No, but its likely you have a problem on yr sys, that
> you havnt cured, and
> >as yr using Ghost the problem is continuing (Its being
> reinstalled)
> >
> >"Gene F" <anonymous@discussions.microsoft.com> wrote in
> message
> >news:06e201c4a6a1$53158040$a301280a@phx.gbl...
> >> I now have used Ghost to back up what I've gotten
> >> installed, so this isn't so painful now. But what I've
> >> found is that if I get on the internet after I've
> >> actually used any of the office programs; ie actally
> >> installed but not registered yet, it will crash my
> whole
> >> system after a short time, a few minutes to hours of
> >> usage, and I cannot even boot windows again; OS not
> >> found. I have XP Pro and Office SBE.
> >> Is it possible because I've installed this a couple of
> >> times that MS is bombing my system thinking that I'm
> >> pirating their software?
> >>
> >
> >
> >.
> >
- Next message: Arnold Gao [MSFT]: "RE: Frontpage2002 Upgrade to F2003 with Group policy"
- Previous message: Thommy Larsson MAP Skandinaviska AB: "OLAP cubes in Project Server 2003"
- In reply to: Gene F: "Re: I've had to reinstall whole system several times"
- Next in thread: Genef: "Re: I've had to reinstall whole system several times"
- Reply: Genef: "Re: I've had to reinstall whole system several times"
- Messages sorted by: [ date ] [ thread ]
Relevant Pages
|
|
