Re: Office XP installed over trial ver 2003
From: Paul Scalzo (anonymous_at_discussions.microsoft.com)
Date: 09/15/04
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Date: Tue, 14 Sep 2004 23:15:49 -0700
The client says that she sees the XP Home splash screen
then it goes to black screen.
>-----Original Message-----
>Do you receive any error messages when the OS will not
boot?
>
>
>"Paul Scalzo" <anonymous@discussions.microsoft.com>
wrote in message
>news:266501c49ae8$fa331b40$a301280a@phx.gbl...
>>A client installed their Office XP Pro on a new system
>> which had Office 2003 Trial version already installed
on
>> it. Now the system fails to boot into any mode. They
have
>> inventory data that had just been entered, but had not
>> yet created backups. Would the previous version install
>> have created this boot failure? It also seems that they
>> have been cursed. They can not find their system
restore
>> CD to try a repair. I'm thinking a XP Pro upgrade to
>> restore funtion then pull the data file then do a fresh
>> reinstall. Have downloaded the drivers from COMPAQ
>> already.
>> Any ideas?
>>
>> Thanks
>
>
>.
>
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