Re: Outlook 2003 and XP SP2

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From: Joe McCann (JoeMcCann_at_discussions.microsoft.com)
Date: 08/19/04 

Date: Thu, 19 Aug 2004 12:45:01 -0700

Ok, here's where I'm at now after some more testing...

I deleted my old profile containing my Exchange Account settings (because I
can't add another Exchange account... it returns the error "You already have
a Microsoft Exchange Server account set up. Outlook supports only one
Exchange Server account at a time"), and added the account settings again.

This time, I specified that the delivery location for the Exchange server
should be my personal folders file, rather than "Mailbox - Joe McCann". When
I went into Outlook all of my e-mails came pouring in off of the Exchange
server and are now stored in my Personal Folders file (which is saved
locally).

If I go into account settings and try to change the delivery location back
to Mailbox-Joe McCann (thus keeping my e-mail on the Exchange Server) it
returns the error: "The Specified default store could not be opened. Please
make sure you can access your default store and try again."

Bizarre! Why can't it seem to communicate with Exchange?

Thanks a million for the help... it is much appreciated.

Cheers.

joe

"Diane Poremsky [MVP]" wrote:

> > Recall that this is a Microsoft Exchange enabled profile, so I can't
> > create
> > a new profile (in the same user account) using Exchange without first
> > deleting the old one.
>
> Why not? Click the add button and make one - call it Test.
>
> > When I try to "remove" the old profile using the MAIL
> > icon in COntrol Panel(the one I created with the wizard the first time I
> > ran
> > Outlook 2003 with this user account on this machine) I get this error:
> > "You cannot delete the account containing your mail, contacts and
> > calendar.
> > You will first need to create a new location for your personal data.
>
> Are you creating a new profile or a new message store in the existing
> profile?
>
> Do you have a terminal session running on the machine? Are you using cached
> mode?
>
> --
> Diane Poremsky [MVP - Outlook]
> Author, Teach Yourself Outlook 2003 in 24 Hours
> Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
> Author, Google and Other Search Engines (Visual QuickStart Guide)
>
> Outlook Tips: http://www.outlook-tips.net/
> Outlook & Exchange Solutions Center: http://www.slipstick.com
> Join OneNote Tips mailing list: http://www.onenote-tips.net/
>
> Vote for your favorite Outlook and Exchange utilities in the
> Slipstick Ratings Raffle at http://www.slipstick.com/contest/
>
> "Joe McCann" <JoeMcCann@discussions.microsoft.com> wrote in message
> news:E1C11B53-E040-4E10-85EF-4472FA6AE88E@microsoft.com...
> > Oh yes.
> >
> > Recall that this is a Microsoft Exchange enabled profile, so I can't
> > create
> > a new profile (in the same user account) using Exchange without first
> > deleting the old one. When I try to "remove" the old profile using the
> > MAIL
> > icon in COntrol Panel(the one I created with the wizard the first time I
> > ran
> > Outlook 2003 with this user account on this machine) I get this error:
> > "You cannot delete the account containing your mail, contacts and
> > calendar.
> > You will first need to create a new location for your personal data.
> > Fromt
> > he File menu, click Data File Management, and then click Add."
> > So, if I do all of that, making a PST file (or is it OST now? I can't
> > remember) Ic an get into outlook just fine. Then I try to add the
> > exchange-enabled aspect again (which can be added without problem), but
> > then
> > I can't "expand" its folder list.
> >
> > It's as though I can't communicate with Exchange for some reason!? Only
> > on
> > this XP SP2 box... the rest of the network (production environment) is
> > working just fine.
> >
> > Weird stuff.
> >
> > Any more ideas? Thanks in advance.
> >
> > "Milly Staples [MVP - Outlook]" wrote:
> >
> >> Have you tried creating a new mail profile?
> >>
> >> --
> >> Milly Staples [MVP - Outlook]
> >>
> >> Post all replies to the group to keep the discussion intact. Due to
> >> the (insert latest virus name here) virus, all mail sent to my personal
> >> account will be deleted without reading.
> >>
> >> After searching google.groups.com and finding no answer, Joe McCann
> >> asked:
> >>
> >> | How do I change the authentication?
> >> |
> >> | I can't get into Outlook at all, so I do not have the opportunity to
> >> | change any settings therein. When I configure the account settings
> >> | using the "Mail" icon in COntrol Panel there is no explicit
> >> | "authentication method" header, but I can change between
> >> | NTLM/Kerberos, Kerbos, and NTLM. Those are the three options. I
> >> | have tried all three and I get the same error.
> >> |
> >> | Any other ideas? Thanks for the help.. your input is much
> >> | appreciated :-)
> >> |
> >> | "Milly Staples [MVP - Outlook]" wrote:
> >> |
> >> || What do you have set for the authentication type? I just
> >> || reinstalled a laptop with XP SP-2 and Office XP (for use in
> >> || answering questions in news groups - I much prefer Office 2003). If
> >> || you set the authentication to None, does it work?
> >> ||
> >> || --
> >> || Milly Staples [MVP - Outlook]
> >> ||
> >> || Post all replies to the group to keep the discussion intact. Due to
> >> || the (insert latest virus name here) virus, all mail sent to my
> >> || personal account will be deleted without reading.
> >> ||
> >> || After searching google.groups.com and finding no answer, Joe McCann
> >> || asked:
> >> ||
> >> ||| I've recently taken a dummy machine and formatted it,
> >> ||| reinstalling XP SP2 (from a slipstreamed CD) and started
> >> ||| from scratch. The computer exists in a domain in an
> >> ||| organizational unit having applied to it a GPO preventing
> >> ||| the use of Windows Firewall. Everything works great, firewall
> >> ||| is administratively disabled, but...
> >> ||| Microsoft Outlook 2003 (SP1) seemingly can't connect to
> >> ||| the Exchange (2003) server. During the initial "add
> >> ||| account" wizard it resolves the user names to their "full
> >> ||| name" just fine (and netbios server name to FQDN), but the
> >> ||| next step returns the error:
> >> |||
> >> ||| "Unable to open your defualt e-mail folders."
> >> ||| This error can occur if you attempt to run Outlook from a Terminal
> >> ||| Server session when the OST file is in use by the console session.
> >> ||| To access this instance of Outlook, exit the current Terminal Server
> >> ||| session and start a new session by using the following Run command
> >> ||| (click Start, then click Run):
> >> ||| mstsc.exe /CONSOLE
> >> |||
> >> ||| The error seems to think that I'm trying to run Outlook
> >> ||| 2003 from a terminal server session, which I am most
> >> ||| assuredly not.
> >> |||
> >> ||| Any ideas? Outlook 2003 sp1 works fine on all other
> >> ||| machines without xp sp2.
> >> |||
> >> ||| Thanks for the help!! You're great for replying.
> >>
> >>
> >>
>
>
>

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