Re: Outlook 2003 and XP SP2

From: Diane Poremsky [MVP] (dianenws_at_poremsky.com)
Date: 08/19/04 

Date: Thu, 19 Aug 2004 15:23:05 -0400

> Recall that this is a Microsoft Exchange enabled profile, so I can't
> create
> a new profile (in the same user account) using Exchange without first
> deleting the old one.

Why not? Click the add button and make one - call it Test.

> When I try to "remove" the old profile using the MAIL
> icon in COntrol Panel(the one I created with the wizard the first time I
> ran
> Outlook 2003 with this user account on this machine) I get this error:
> "You cannot delete the account containing your mail, contacts and
> calendar.
> You will first need to create a new location for your personal data.

Are you creating a new profile or a new message store in the existing
profile?

Do you have a terminal session running on the machine? Are you using cached
mode? 

-- 
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)
Outlook Tips: http://www.outlook-tips.net/
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"Joe McCann" <JoeMcCann@discussions.microsoft.com> wrote in message 
news:E1C11B53-E040-4E10-85EF-4472FA6AE88E@microsoft.com...
> Oh yes.
>
> Recall that this is a Microsoft Exchange enabled profile, so I can't 
> create
> a new profile (in the same user account) using Exchange without first
> deleting the old one.  When I try to "remove" the old profile using the 
> MAIL
> icon in COntrol Panel(the one I created with the wizard the first time I 
> ran
> Outlook 2003 with this user account on this machine) I get this error:
> "You cannot delete the account containing your mail, contacts and 
> calendar.
> You will first need to create a new location for your personal data. 
> Fromt
> he File menu, click Data File Management, and then click Add."
> So, if I do all of that, making a PST file (or is it OST now?  I can't
> remember) Ic an get into outlook just fine.  Then I try to add the
> exchange-enabled aspect again (which can be added without problem), but 
> then
> I can't "expand" its folder list.
>
> It's as though I can't communicate with Exchange for some reason!?  Only 
> on
> this XP SP2 box... the rest of the network (production environment) is
> working just fine.
>
> Weird stuff.
>
> Any more ideas? Thanks in advance.
>
> "Milly Staples [MVP - Outlook]" wrote:
>
>> Have you tried creating a new mail profile?
>>
>> --
>> Milly Staples [MVP - Outlook]
>>
>> Post all replies to the group to keep the discussion intact.  Due to
>> the (insert latest virus name here) virus, all mail sent to my personal
>> account will be deleted without reading.
>>
>> After searching google.groups.com and finding no answer, Joe McCann 
>> asked:
>>
>> | How do I change the authentication?
>> |
>> | I can't get into Outlook at all, so I do not have the opportunity to
>> | change any settings therein.  When I configure the account settings
>> | using the "Mail" icon in COntrol Panel there is no explicit
>> | "authentication method" header, but I can change between
>> | NTLM/Kerberos, Kerbos, and NTLM.  Those are the three options.  I
>> | have tried all three and I get the same error.
>> |
>> | Any other ideas?  Thanks for the help.. your input is much
>> | appreciated :-)
>> |
>> | "Milly Staples [MVP - Outlook]" wrote:
>> |
>> || What do you have set for the authentication type?  I just
>> || reinstalled a laptop with XP SP-2 and Office XP (for use in
>> || answering questions in news groups - I much prefer Office 2003).  If
>> || you set the authentication to None, does it work?
>> ||
>> || --
>> || Milly Staples [MVP - Outlook]
>> ||
>> || Post all replies to the group to keep the discussion intact.  Due to
>> || the (insert latest virus name here) virus, all mail sent to my
>> || personal account will be deleted without reading.
>> ||
>> || After searching google.groups.com and finding no answer, Joe McCann
>> || asked:
>> ||
>> ||| I've recently taken a dummy machine and formatted it,
>> ||| reinstalling XP SP2 (from a slipstreamed CD) and started
>> ||| from scratch.  The computer exists in a domain in an
>> ||| organizational unit having applied to it a GPO preventing
>> ||| the use of Windows Firewall.  Everything works great, firewall
>> ||| is administratively disabled, but...
>> ||| Microsoft Outlook 2003 (SP1) seemingly can't connect to
>> ||| the Exchange (2003) server.  During the initial "add
>> ||| account" wizard it resolves the user names to their "full
>> ||| name" just fine (and netbios server name to FQDN), but the
>> ||| next step returns the error:
>> |||
>> ||| "Unable to open your defualt e-mail folders."
>> ||| This error can occur if you attempt to run Outlook from a Terminal
>> ||| Server session when the OST file is in use by the console session.
>> ||| To access this instance of Outlook, exit the current Terminal Server
>> ||| session and start a new session by using the following Run command
>> ||| (click Start, then click Run):
>> ||| mstsc.exe /CONSOLE
>> |||
>> ||| The error seems to think that I'm trying to run Outlook
>> ||| 2003 from a terminal server session, which I am most
>> ||| assuredly not.
>> |||
>> ||| Any ideas?  Outlook 2003 sp1 works fine on all other
>> ||| machines without xp sp2.
>> |||
>> ||| Thanks for the help!!  You're great for replying.
>>
>>
>>
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