RE: Office XP Upgrade

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From: garfield-n-odie (garfieldnodie_at_discussions.microsoft.com)
Date: 07/08/04


Date: Thu, 8 Jul 2004 15:09:02 -0700

Hi, Jeff. See http://support.microsoft.com/?kbid=321339 "'Error 1304: Error Writing to the File' When You Install Office XP or Office 2000".

"Jeff" wrote:

> I recently purchased the Office XP upgrade to move from
> Office 97 to Office XP. During installation, I receive
> the following error message:
>
> "Error 1304. Error writing to file C:\Program
> Files\Microsoft Office\Office10\OUTLCTL.DLL. Verify that
> you have access to the directory"
>
> Any suggestions?
>