Re: Office does not recognize it's own docs

Tech Tip: Click here to run a free scan for Windows Errors and optimize PC performance

From: Courtney (a_at_b.c)
Date: 06/25/04 

Date: Thu, 24 Jun 2004 20:32:46 -0500

Temporarily disable your antivirus software. If you can now open the files,
run a complete virus scan on your system. You may have a macro virus.

Post back with the results.

courtney sends....

"Olen B" <anonymous@discussions.microsoft.com> wrote in message
news:20b0401c45985$23604290$a501280a@phx.gbl...
> I recently installed MS Office Student and Teacher
> Edition 2003 on a PC with Windows XP Home.
>
> Since the installation, Office cannot open either
> compatible documents nor documents that are created by
> this installation of the application.
>
> If a document is created Word 2003, then saved and
> closed, followed by an attempt to reopen the same
> document by clicking file ->Open->filename.doc or by
> clicking file -> recent document:filename.doc, the
> following error message appears:
> "The File filename.doc is not available."
>
> If an Excel Spread*** is created and saved the same way
> then reopening is attempted, the following error message
> appears:
> "The file cannot be opened because the virus scanner has
> detected a problem with the file."
>
> If a Power point file is created, saved,closed and an
> attempt is made to reopen it, The following error message
> appears:
> "Powerpoint can't read Filename.ppt."
>
> When I try to close Word after editing, the following
> error message appears: "The file Normal already exists.
> Do you want to replace the existing file. Ehen I
> check "No", another error message appears that says"
> Changes have been made that affect the global template,
> Normal. Do you want to save those changes.
>
> I have tried reinstalling Office. I have installed
> updates for both office and Windows XP and I still get
> the above results.
>
> Please help

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