RE: Error 1335 in Office XP with Frontpage
From: Raghu Prakash (raghupg_at_online.microsoft.com)
Date: 06/18/04
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Date: Fri, 18 Jun 2004 01:33:18 GMT
Hi Mike,
CAUSE
This error can be caused by dirty media, CD-ROM read issues, or problems
with memory allocation.
WORKAROUND
To work around this problem, try the following methods.
Method 1: Clean the CD-ROM
Use a soft cloth to gently clean the disc.
Method 2: Change the memory settings for installation
To change the memory settings for installation, follow these steps:
Click Start, and then click Run.
In the Open box, type msconfig, and then click OK.
On the BOOT.INI tab, click Advanced Options.
In the BOOT.INI Advanced Options dialog box, select the /MAXMEM= check box,
and then change the setting to 256 (or lower if your computer has less RAM).
Click OK to close the BOOT.INI Advanced Options dialog box.
In the System Configuration Utility dialog box, click Apply.
Click OK to close the System Configuration Utility dialog box.
Click Restart to the following message:
You must restart your computer for some of the changes made by System
Configuration to take effect.
After you restart your computer, install Office as a Complete Install.
After you install Microsoft Office, follow steps 1 through 8 to clear the
/MAXMEM= check box.
Method 3: Install Office by using a flat folder
To install Office by using a flat folder, follow these steps:
Clean boot your computer. For additional information about how to clean
boot Windows XP, click the following article number to view the article in
the Microsoft Knowledge Base:
310353 How to perform a clean boot in Windows XP
Save a copy of the Microsoft Office CD-ROM to your computer's hard disk. To
do this, follow these steps:
Start Microsoft Windows Explorer. To do this, right-click Start, and then
click Explore.
Create a new folder at the root of a hard disk volume, and then name it
"Flatfile" (for example, C:\Flatfile).
Locate the drive that contains the Microsoft Office CD-ROM, and then copy
all the contents of the Microsoft Office CD-ROM into the C:\Flatfile
folder. To do this, follow these steps:
In Windows Explorer, click the CD-ROM icon (or DVD-ROM icon) that contains
the Microsoft Office CD-ROM.
On the Edit menu, click Select All.
Paste all the files into the new folder. To do this, drag the selected
items on the right side of the Explorer window into the C:\Flatfile folder
on the left.
Note If you receive the "This Folder contains "X" hidden files" error
message, follow these steps:
On the Tools menu, click Folder Options.
Click the View tab.
Turn on Show Hidden Files and Folders.
Turn off Hide Protected Operating System Files.
Click Apply, and then click Ok.
Note If there are errors during the copy process, this can indicate
problems with the CD-ROM (media), a dirty CD-ROM drive, or a problem with
your hard disk.
Restart your computer the way that you typically do, and then install
Microsoft Office from the C:\Flatfile folder onto your hard disk.
Method 4: Install only one Office program
Install only one Office program, such as Microsoft Access. To do this,
select a Custom install, and then cancel the selection for all but one of
the Office programs. If the Setup program is completed successfully,
restart the Setup program. Restarting the Setup program will take you into
Maintenance mode. Click Add/Remove Programs, and then click the programs
that you did not install in the first installation of Office.
For Further Information : Microsoft Knowledge Base Article - 314810
http://support.microsoft.com/default.aspx?scid=kb;en-us;314810
Please let me know has this helped You...
Thank you...
Raghu...
This posting is provided "AS IS" with no warranties, and confers no rights.
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- In reply to: Mike: "Error 1335 in Office XP with Frontpage"
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