Error #1321 MOS 2003 Setup

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From: Chad Harris (ddram32_nospam_at_yahoo.com)
Date: 06/04/04 

Date: Fri, 4 Jun 2004 04:36:18 -0400

MOS 2003 Pro install setup error on Win XP Pro SP1. I was having trouble
getting the BCM add-in to associate with OL 2003. I was asked to uninstall
BCM and MOS 2003 Pro and then to reinstall MOS 2003. MOS 2003 was working
fine. With support help from MSFT Office specialist (not Convergys) we
meticulously deleted the appropriate reg keys and files. We were going to
use the Windows Installer Cleanup Utility, but it didn't list MOS 2003 so we
did it manually.

http://support.microsoft.com/default.aspx?scid=kb;en-us;290301
I am getting the following setup errors and setup stops when trying to
install wisptis.exe. Wisptis.exe is unfortunately installed with MOS and it
works with tablet PC. If you don't have a tablet, it stubbornly starts and
helps itself to CPU. Just ending it as a process or trying to use msconfig
won't stop it. A CPU gobbler that far and away most of the population
dosn't need as a gift from the MOS developers and product team with every
Office installation is ridiculous, but someone at Redmond made that call.
These two links context how to get rid of it and I used one of these tools.
They work and wisptis.exe disappears from your procdesses. Now I think this
is causing me problems on the reinstall.

I took steps here to uninstall wisptis.exe:

http://www.boredguru.com/modules/newbb/viewtopic.php?topic_id=193&forum=24

I'm getting this Error: Error 1321: Setup cannot modify the file
C:\Config.MSI 3a5322.rbf. Verify that the file exists (it doesn't) in your
system and that you have sufficient permission to update it. Should I
search for this to download it? Could it possibly have been eliminated iin
getting rid of the wisptis.exe annoyance?

http://support.microsoft.com/default.aspx?scid=kb;en-us;232143

This KB deals with the error in Office XP and recommends checking a registry
value here. My value is correct and conforms with this solution:

HKEY_Local_Machine/Software/Microsoft/Windows NT/CurrentVersion/Winlogon
  1.. In the right pane, right-click AllocateCDRoms, and then click Modify.
  2.. In the Value data box, type 0 (zero), and then click OK.

  3.. Would appreciate if anyone has suggestions as to how to overcome this
setup error.

  TIA,

  Chad Harris

Relevant Pages

  • Continual Error 1321 Trying to Install Office 2003
    ... 2003 Setup version 11.0.6176.0. ... I get a 1321 setup error. ... Is it possible to custom install ... BCM and MOS 2003 Pro and then to reinstall MOS 2003. ...
    (microsoft.public.office.misc)
  • Re: Continual Error 1321 Trying to Install Office 2003
    ... > One main question I have is can you custom install office to the point of> keeping one file or folder from installing which is my snag? ... > I posted this in the setup forum but from what I can tell the Setup group> has *no one responding to setup problems.* It does have miscellaneous> Office problems posted there that could be posted here where people who are> regulars here with help help with non-setup problems over there. ... > Every time I try setp, with of course AV off and even with an "msconfig> clean boot, I get a 1321 setup error. ... We were going to> use the Windows Installer Cleanup Utility, but it didn't list MOS 2003 so we> did it manually. ...
    (microsoft.public.office.misc)
  • Re: Office 2003 / Office XP Shortcut Bar--to Peebs & Marc B.
    ... friendly setup of MOS 2003 for coexisting versions of Office. ... Use Visual Keyboard to work with different keyboard layouts: ... "If you want to install and use more than one version of Office on the same ... > Tool bar and Visual Key Board from the latest version of Office. ...
    (microsoft.public.office.setup)
  • Re: Office 2003 / Office XP Shortcut Bar--to Peebs & Marc B.
    ... friendly setup of MOS 2003 for coexisting versions of Office. ... Use Visual Keyboard to work with different keyboard layouts: ... "If you want to install and use more than one version of Office on the same ... > Tool bar and Visual Key Board from the latest version of Office. ...
    (microsoft.public.office.misc)
  • Re: Office 2003 / Office XP Shortcut Bar--to Peebs & Marc B.
    ... > friendly setup of MOS 2003 for coexisting versions of Office. ... I wonder if you can download the Viasual keyboard and this would ... > "If you want to install and use more than one version of Office on the ... >> Tool bar and Visual Key Board from the latest version of Office. ...
    (microsoft.public.office.setup)