Re: Re-Installing XP Office
From: Ron Spencer (rwsbookham_at_tiscali.co.uk)
Date: 04/06/04
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Date: 6 Apr 2004 08:10:20 -0700
"Quaoar" <quaoar@tenthplanet.net> wrote in message news:<uHK2W73GEHA.3592@TK2MSFTNGP10.phx.gbl>...
> Ron Spencer wrote:
> > Can Anyone help me please?
> > I am trying resolve a problem I have with re-installing my Microsoft
> > Office software!!
> >
> > Each time I insert the CD I received the following message The patch
> > package could not be opened, Verify that the patch package exists? And
> > that you can access it. I used Microsoft Knowledge base and otained
> > the following details This article was previously published under
> > Q294978
> > SYMPTOMS
> > When you run Setup, you may receive the following error message:
> > This installation package could not be opened. Verify that the package
> > exists and that you can access it, or contact the application vendor
> > to verify this is a valid Windows Installer package.
> > CAUSE
> > This error message can occur if the name of the network share from
> > which you are running Setup is more than 12 characters in length (13
> > characters or more). For example, you receive the error message if the
> > path to Office Setup is:
> > \\server\long_share_name\Off2002\CD1\Setup.exe
> > In the preceding path, the long_share_name is more than 12 characters.
> > RESOLUTION
> > To resolve this problem, rename the network share from which you are
> > running Setup. For example, if the path to Office Setup is
> > \\server\long_share_name\Off2002\CD1\Setup.exe
> > rename the network share to share_name. This makes the new path to
> > Office Setup the following:
> > \\server\share_name\Off2002\CD1\Setup.exe
> > Because share_name is 12 characters or fewer, you will not receive the
> > error message when you run Setup for Office.
> > STATUS
> > Microsoft has confirmed that this is a problem in the Microsoft
> > products that are listed at the beginning of this article.
> >
> >
> >
> > What the article does not do is advise you how and where I can correct
> > this error. Can anyone help please, as I cannot find any other details
> > from Microsoft?
> >
> >
> >
> > Many thanks
> > Ron (Spencer)
> > rwsbookham@tiscali.co.uk
>
> Try this one
>
> http://support.microsoft.com/default.aspx?kbid=295823
> OFF: Error Message: This Patch Package Could Not Be Opened ...
>
> Q
Thanks for your suggestion having installed 'Windows Install Clean up'
I am sill receiving the same message when I try install the 'office
Program.
What I would like to do is try the Microsoft Soft resolution in my
original message if you colud tell me how to do it please? Message
reads;
RESOLUTION
To resolve this problem, rename the network share from which you are
running Setup. For example, if the path to Office Setup is
\\server\long_share_name\Off2002\CD1\Setup.exe
rename the network share to share_name. This makes the new path to
Office Setup the following:
\\server\share_name\Off2002\CD1\Setup.exe
Because share_name is 12 characters or fewer, you will not receive
the
error message when you run Setup for Office.
Many thanks
Ron (Spencer)
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