Re: Re-Installing XP Office
From: Quaoar (quaoar_at_tenthplanet.net)
Date: 04/06/04
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Date: Mon, 5 Apr 2004 20:28:22 -0600
Ron Spencer wrote:
> Can Anyone help me please?
> I am trying resolve a problem I have with re-installing my Microsoft
> Office software!!
>
> Each time I insert the CD I received the following message The patch
> package could not be opened, Verify that the patch package exists? And
> that you can access it. I used Microsoft Knowledge base and otained
> the following details This article was previously published under
> Q294978
> SYMPTOMS
> When you run Setup, you may receive the following error message:
> This installation package could not be opened. Verify that the package
> exists and that you can access it, or contact the application vendor
> to verify this is a valid Windows Installer package.
> CAUSE
> This error message can occur if the name of the network share from
> which you are running Setup is more than 12 characters in length (13
> characters or more). For example, you receive the error message if the
> path to Office Setup is:
> \\server\long_share_name\Off2002\CD1\Setup.exe
> In the preceding path, the long_share_name is more than 12 characters.
> RESOLUTION
> To resolve this problem, rename the network share from which you are
> running Setup. For example, if the path to Office Setup is
> \\server\long_share_name\Off2002\CD1\Setup.exe
> rename the network share to share_name. This makes the new path to
> Office Setup the following:
> \\server\share_name\Off2002\CD1\Setup.exe
> Because share_name is 12 characters or fewer, you will not receive the
> error message when you run Setup for Office.
> STATUS
> Microsoft has confirmed that this is a problem in the Microsoft
> products that are listed at the beginning of this article.
>
>
>
> What the article does not do is advise you how and where I can correct
> this error. Can anyone help please, as I cannot find any other details
> from Microsoft?
>
>
>
> Many thanks
> Ron (Spencer)
> rwsbookham@tiscali.co.uk
Try this one
http://support.microsoft.com/default.aspx?kbid=295823
OFF: Error Message: This Patch Package Could Not Be Opened ...
Q
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