Re: Removing all traces of MS-Office (versions 2K and XP)

From: Bill (anonymous_at_discussions.microsoft.com)
Date: 03/12/04


Date: Fri, 12 Mar 2004 12:22:19 -0800

I found out how to remove Office XP via the Control
Panel, when I kept getting "This patch package could not
be opened". I found that I had to edit the registry; goto
Start, Run, type in regedit. Delete all keys
called "patches". Regedit procedure was to make a backup
copy of the registry then use Find "Keys" (Values and
Data deselected), "Match whole string only"
for "Patches". I deleted each instance (there were
three).
After this was done I was able to remove Office from the
Control Panel and then reinstall it.

>-----Original Message-----
>For Office 2000, try both of these if you have both CDs
installed:
>
>http://www.microsoft.com/downloads/results.aspx?
productID=3A4E9862-CDCE-4BDC-8664-
91038E3EB1E9&freetext=eraser2k.exe&DisplayLang=en
>
>I am still looking for the version for Office XP - if
you search google
>groups and use the keywords "completely remove Office
XP" you will find a
>post from Bob Buckland with a reference to the file.
>
>Aha! Found it:
>Description of the Windows Installer CleanUp Utility
>http://support.microsoft.com/default.aspx?scid=kb;en-
us;290301&Product=offxp
>
>
>--
>Milly Staples [MVP - Outlook]
>
>Post all replies to the group to keep the discussion
intact. Due to
>the (insert latest virus name here) virus, all mail sent
to my personal
>account will be deleted without reading.
>
>After searching google.groups.com and finding no answer,
Steve Painter
>asked:
>
>| After reading the various postings found for "manual
uninstall office
>| 2000" and "manual uninstall office xp" I was hoping
that someone
>| could post a definitive, explict set of instructions
for removing all
>| traces of MS-Office (v. 2000 or v. XP) from a desktop
running Win
>| XP/Pro (all patches applied). Citations for KB
articles preferred
>| (searched but could not find any).
>|
>| Maybe our clients are unusual, but there seems to be a
lot who
>| develop a problem where they cannot run one or more
Office
>| application. For example, they double click on Excel,
Word, a .xls
>| document or .doc document, see a splash screen and
then just an empty
>| system, no applications running. Monitoring Task
Manager |
>| Applications does show Excel/Word starting, but then
it just stops
>| with a silent failure.
>|
>| Copying the target documents to another system or
opeing the target
>| documents over the network does not recreate the
problem (therefore
>| not document, OS or hard-drive specific).
>|
>| All run systems Symantec NAV, live update and have no
trace of
>| viruses.
>|
>| Control Panel uninstalls followed by restart followed
by re-installs
>| do NOT solve the problem.
>|
>| Reinstalling Windows XP does NOT fix the problem.
>|
>| The only solution we've found is a format followed by
clean OS
>| install and followed by complete rebuild of all
applications & data.
>|
>| Clearly there must be another, better solution. Please
share it.
>|
>| Thanks,
>| Steve
>
>
>.
>



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